Hi Folks, I'm in the process of upgrading and migrating a system from v10.0.1 to 12.5 using PCD. I am hitting a poblem with he same symptoms as bug CSCum18394 and error message of "ERROR An unknown error occurred while accessing the upgrade file." T...
IP Telephony and Phones
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Forum Posts
HiI'm investigating missing CDR records from both CAR and the billing server for test calls that I initiated well within the preservation date. I think I've discovered and remedied the main issue which was that the CDR Agent service had been stopped ...
Really scratching my head on this one. I attached ccsip logs for a good call and a bad call. Also show run of router. Site has 4 analog lines to a 2921 router/FXO card. Phones are 8811 SIP. SIP trunk back to our Service Center and Call Manager C...
Hi,I am running cucm 11.6 and distributed architecture. This cluster is used for pstn call dialing. Do i need to get any kind of DoT license for this? This cluster is used for office telephony within organization. Also is there any mandate for CDR re...
We have a lot of analog extensions that can be accidentally left off hook for long periods. They are on VG350 gateways setup as SCCP to CUCM 10.5. When they are off hook, they have dialtone, followed by a call cannot be completed as dialed message, 2...
Resolved! Issue with MRA Cisco IP Phones 7800/8800
Hello all, I have deployed Expressway C-E (8.9) with CUCM 11.5. and I'm trying to register one 8841 from Internet using MRA feature and when I try to do the login process in the ip phone, appear: "Error: Server certificate validation failed. Contact ...
Resolved! 7965G will not boot after factory reset
Hello!I went through the factory reset process for a 7965G phone, and the process looked normal up to a point: After entering the reset code, the line buttons flash red (one after another, in order). After that, the line buttons flash amber briefly...
I've went through a few basic SIP trunk configurations and Youtube videos the last couple days but can't figure out what I'm doing wrong. I've set up H323 and MGCP no problem, but I can't figure out the SIP trunk set up. I'm guessing there are some c...
hi all , i have a question about Jabber 12.6 for Android . Or customer tested with couple different Bluetooth headsets types ( compatible with Jabber ) and found he cannot answer call on headset button. When customer receive call he should press A...
I've tried every combination of on the net examples and I cannot get outgoing calls to function with SIPGATE on CMELooking at the trace debug it never seems to attempt the outgoing call beyond the local router.Incoming calls work fineI'm using purely...
Resolved! Incoming and outgoing dial-peer
Hi Community, I'am just a beginner and starting to learn VOIP, i would like to ask if how would i know if my dial-peer configuration is incoming or outgoing? is there any marks or configurations that i need to look into when idenfying if the pattern ...
I am looking to the community to see if it is possible to configure an incoming dial-peer on a 4431 to forward out to a PSTN.
Hi everybody, I have configured a CME for a small office, and during the tests the conference did not work. I have re-check the configuration and cannot find the problem. I have attached the configuration of CME here. Does anybody knows if can be ...
hi all we have user sitting in reception and request to have access call forwarding for all the phones in the office. so when user not in office they can just change it to a number. (3000phones) can you please give me some options or exisiting produc...
Hi Community,I am working phones 7821 and 8865 but the call transfer does not work, I have loaded the dialplan and the SEPMAC. I have a record and the calls work but I don't have a hold and transfer operation.I am using a third-party PBX product.
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