Hello, We are currently using a Be6000 system and when we schedule a call forwarding on our phones (model 7945) to external numbers, it works perfectly when the original call comes from an internal position, but when it is an external call then this ...
Suppose we have a conference Call with >=4 Connections. Is it possible to take two participants out of the conference call and keep them talking together without making a new call between them?Thanks...
I have CCM 3.3 and a network which is behind the firewall. i would like to deploy VoIP phones which will regider to this CCM.Can you let me know what all ports i need to open on the firewall to allow VoIP calls from the networkAttached network diagra...
Hi,Does someone know how i can change the language on IP Phone display when using Call Manager 5.0 ? . With old version, normally it possible by installing the Cisco IP Telephony locale installer. But i cannot locate this "locale installer" on CCM 5....
Hi,How can i protect my ip phone using passwords.Now my ip phones are in user desks.it have access to the national number and international number.is there any way to use like windows login .Means if i switch on the ip phone it should ask for some p...
I have about 30 newly installed 7940G phones in my company. Most of these display the "more" softkey but a few do not. All phones appear to have the same firmware version 7.2(T0.23). How do I enable "more" on the 7940G?
It doesn't matter if the phone is on PoE or direct power, the phone keeps cycling the power. It get to the first light of the boot up sequence, then starts over again. Has anyone else experienced a phone like this?
Hi all,We are running IPCC Enterprise 6.0, the client requirement is that the agents should be able to insert the announcements in the script as and when required without touching the IPCC servers (ICM, QM?)Does IPCC have a feature wherein agent can ...
Is there any way I can make ringing at the sametime on desktop phone and cell phone? Avaya has something called EC500 for this feature. I was wondering if I can do the same with Call Manager.Thanks.Peter
I have a overlapping dial plan problem. I have a CTI route point of 913XXXXXXXXXX and a PSAP of 913XXXXXXXXXX. This causes a problem with a route pattern. I would like to change this to 999XXXXXXXXXX at both the CTI route point and the PSAP. Plea...
Just a quick question...Is there a way to configure this phone without using a USB cable and the Configuration Utility?I've got them on order now but was hoping there was a way to get this 7920 working before they get here.Thanks for your help.
Hi,In my CCM 4.1(3)when I try to run any report using the CAR tool, the reports are blank... all the values show 0.... however I have checked the SQL database, there I could find entries available in the CDR tables...What would be problem ?Regards
i make background images for 7985 Video(firmware of 7985 is 4.1.2) phone but when i select one of the listed image the error message indicating this image is not supported protocole. i check configuration as followin: 1. make image with 800x600 PNG f...
I am having an issue access the ccmadmin page from my network. I can access it fine from the CM, but not when I type the IP of the CM. Any ideas? I just put 2000.4.2sr10 on the CM.
Hi,I have 2811 series router with FXO ports. We use 7940 and 7960 phones. Gateway is setup in Call Manager as H323. When calls come in, it takes 3 PSTN rings before the router answers the call (as seen by ccapi debugs). The only config I have on the...
I'm new to the Cisco 7940's, Callmanager (ver 3.3), and Cisco unity. Im doing a internship at a local company that has about 100 or so 7940's. The issue im trying to figure out is that some of the users can click on a phone number within their web br...
