IP Telephony and Phones

Wireless Phone

We have the SSID broadcasting and we can connect to it. However once the 7925 new phone connects to call manager the wireless phone signal gone. Even if we just try to make a change changing the 802.11 option from auto-a to auto-b/g and hit save...

Upgrade cisco phone for 3rd Party Call Control

Hi dear Cisco Support Recently we bought cisco 7821 phones, and we need register them to Asterisk server. Acording to this we think that we need to use the new firmware that Cisco release for 3rd Party Call Control. In the Cisco documentation cisco ...

88XX phones MRA Login flow document

Dear Community, Is there 88XX phones specific MRA Login flow document explaining the login process. I have seen the one specific to the Jabber client and was looking for something specific to 88XX Phones https://community.cisco.com/legacyfs/onl...

CUCM Backup Doesn't delete the old backup

When I check the SFTP server I find old backup, why the Call manger doesn't replace the old backup with a new one?Thanks

CUCM Naming Concentions: Partitions, Hunt Lists & Hunt Groups

Hi all, I am in the process of producing a Voice LLD and would like to include the names of the Partitions, Hunt Lists & Hunt Groups I am going to use. I am proposing to name them as follows: Partition: PT_SITE_ONE&TWO Hunt List: HL_SITE_ONE&TWO ...

RTMT Hardware Failure alert not triggering

We are running version 10.5 on Cisco C220 servers running ESXi 5.0.0. We had a hard drive in one of the C220s fail over the weekend. No one got an email from RTMT. We only found out because of an audible alarm that the C220 was making. We hav...

CUCM SIP Trunk with service provider for Webex and observing static /hissing sound / voice break with the Cisco WebEx audio conferencing system

we have been observing issues such as static /hissing sound / voice break with the Cisco WebEx audio conferencing system. We have direct SIP Trunk with Service provider from CUCM To service proider. We have Route pattern : 16000 ( service When user d...

Tool to verify audio issues

Hi Guys, We are having any problem in the my environment related audio issues (one-way audio and audio mute). I know that in general this problem can be related route issues, but, there are any indication of what tool is most recommeded to verify t...

CUCM SIP Trunk with service provider for Webex and observing static /hissing sound / voice break with the Cisco WebEx audio conferencing system

we have been observing issues such as static /hissing sound / voice break with the Cisco WebEx audio conferencing system. We have direct SIP Trunk with Service provider from CUCM To service proider. We have Route pattern : 16000 ( service When user d...

Resolved! Installing CA Signed Tomcat Certificate on CUCM

Hi Team, I have installed CA signed Tomcat Certificate by following Jaime Sir's Video on CUCM. When I try to log into CUCM using FQDN i can see "Secure Connection" mark. But when i try to log into same CUCM using IP address or only Hostname i...

Resolved! CME upgradation

Hi Team, We are having Cisco CME with OS version 15.3 and CME version 10.0 . Current version 10.0 is not supported with 78XX series phone with 15.3 OS and i need to upgrade the OS. I am planning to upgrade the same on 10.5.. Can someone help me wi...

Cisco MediaSense AXL Service Error

I have installed Cisco Media Sense software in Single server. We have started all the services in Media Sense server. CUCM Configuration is completed and it is validated. But in Media Sense server under unified CM Configuration we are getting error ...

UCCX 8.5.1.11003-32 Restore Fail - UCDB component fails

I am in the process of virtualizing and upgrading a UCCX server and I am unable to restore onto my virtual platform. All components except for "UCDB" restore properly. UCDB fails with the following error, thoughts?UCCX: 8.5.1.11003-32 ----> BEGIN St...

Resolved! Unable to add CP-8800-Audio KEM to CUCM 9.1

Hello I have a customer running Callmanager 9.1.2-10000-28 I have installed the latest Device pack for that version. We have a Cisco 8851 phone and 8800-Audio KEM 28 button, but i am unable to add that to the phone. Only option is BEKEM 36 button...

Logs lots of ccsip messages SIP/2.0 488 Not Acceptable Media

Hello,If I run: undebug all debug ccsip messages clear log show log I can see a lot of messages like this one: Aug 29 10:21:03.132 CET: //39493/48D8C95F936B/SIP/Msg/ccsipDisplayMsg: Sent: SIP/2.0 488 Not Acceptable Media Via: SIP/2.0/UDP 163.172.78.1...

IP Telephony and Phones

Forum Posts

Wireless Phone

Upgrade cisco phone for 3rd Party Call Control

88XX phones MRA Login flow document

CUCM Backup Doesn't delete the old backup

CUCM Naming Concentions: Partitions, Hunt Lists & Hunt Groups

RTMT Hardware Failure alert not triggering

CUCM SIP Trunk with service provider for Webex and observing static /hissing sound / voice break with the Cisco WebEx audio conferencing system

Tool to verify audio issues

CUCM SIP Trunk with service provider for Webex and observing static /hissing sound / voice break with the Cisco WebEx audio conferencing system

Resolved! Installing CA Signed Tomcat Certificate on CUCM

Resolved! CME upgradation

Cisco MediaSense AXL Service Error

UCCX 8.5.1.11003-32 Restore Fail - UCDB component fails

Resolved! Unable to add CP-8800-Audio KEM to CUCM 9.1

Logs lots of ccsip messages SIP/2.0 488 Not Acceptable Media

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CUCM sends wrong device ID to Recording System

CDR reports: Request for activity on multiple lines

I get dozens of these alarms on WU, but no errros on controller

Transfer Caller ID and 8800 Line Buttons CME

UCCX upgrading Error encountered: The selected file is not valid.

Call forwarding not working ( Vodafone Germany)

7861 BLF Phone not showing green idle status.

Voice call flow working just one direction in VOIP CUCM to POTS CME

Cisco 8865 use all feature/session keys as Speed Dial

Common Phone Profile 8841