Hello, We are currently using a Be6000 system and when we schedule a call forwarding on our phones (model 7945) to external numbers, it works perfectly when the original call comes from an internal position, but when it is an external call then this ...
Hello We are looking for a solution for our call centers that will allow the agents to work remotely and we understand Jabber is the preferred method from Cisco. We are UCCX 10.6 and all of our call centers use finesse with extension mobility into t...
Hi All I´m following the procedure for CUCM upgrade from 9 to 10 and I´m going to change the network adapter from flexible to VMXNET, but in the file CUCM_Publisher.vmx, the parameter ethernet0.virtualDev not appear. floppy0.fileName = "Floppy dri...
i have an issue with cucm backup schedule i configure the schedule backup for 4 time in monthe but the issue is the automatic looping three times in every hour i restart the DRF master and local in all nodes and also i restart the linux backup serv...
Hi All I have a SIP trunk between my CUCM v11.5 and CME, We can call the CME from the CUCM but not the other way around. On the logs, I cannot see the UK subscriber as the destination Setup is dial-peer voice 8000 voip description *** CCM SUBSC...
I use the Cisco IP Communicator 8.6.6.0 and I have two Plantronics Voyager Focus UC wireless headsets.I need to connect both headsets to the IP communicator, so that one person can take calls with one pair and another person can listen to the calls. ...
I'm trying to configure valcom vip 201 paging gateway. I'm having hard time getting it register to cucm 11.5. Created a dn , created a device profile using the mac address of the paging gateway, Created a trunk and point it to the sip paging gatewa...
Is there any limitation for cisco 7821/41 with 3350? power ?
Are there any good guides on how to get this to work? I've got SSO working beautifully, but it does require the user to login to Jabber manually the first time they log into a particular PC. Subsequent logins are obviously perfect. I've forced th...
Hello Everyone, Good Day. Is there any document stating the maximum number of call blocking we can do on a H323 gateway (ISR 4321)? Also is the "Route Next Hop by calling Party Number" can be used as call blocking after reaching the call blocking l...
I am trying to register an 8841-3PCC phone with an Avaya IP Office and I need a $PSN.xml file. Where do you get this file from? Thanks -mike
Experts, We have CUCM V11. The call flow is simple one. Calls from customer to SIP VG then to CUCM extensions. We noticed that when a customer calls the DID, the caller hears the ringtone and when that user transfers the call to another extensio...
I am in the midst of home labbing, about 3 weeks in to studying for the CCNA collaboration exams. In following along with the CBT Nuggets series I have set up a POTS Dailpeer out an FXS port. I can answer and make calls from the analog phone, and rec...
Hi, I have a small business with only one Cisco 8841 phone. I don't care for the ring tones on the phone and would like to upload a different ringtone. I have looked through the 8841 configuration utility and cannot locate where I might upload a ring...
i try to do config call blast hunt-group parallel but cannot to inject command list . anyone help me it reture as "Number xx is not a valid voice register dn. Re-enter 'list.'" i have require all ip phone ring form PSTN Incomming call. my ip ph...
Good day Experts.. I seem to be running in to some complex configurations day in day out huh... Anyways I have a SIP trunk from MyPBX to CUCM that is working perfect thanks for the team here for bringing it up adn working. Issue is CUCM has SIP t...
