IP Telephony and Phones

We are having an issue with 'robotic' voice originating from one of our sites, we were advised to use CDR to take a closer look at the calls for dropped packets.When running a report on a user extension we are getting NULL values for media info - Ori...

I have a few users that are part of the main number hunt group. Recently they have had random issues with calls dropping during a transfer. I have times and incoming caller ID's. How can I go about tracking down why caused the call to drop and how to...

Hi,   We've configured ILS and GPDR for SIP URIs between two clusters, HQ and Br1, each configured as a Hub. We are using a password for ILS authentication. We are using CA signed certificates and have also exchanged the Tomcat certificates and each ...

I have a customer that is going to deploy the BIAMP Audia VoIP-2 Card, a 3rd party SIP device, as part of an audio conferencing system, what UCL licensing would be required?   Customer is running CUCM 8.5, I assume this would require  an Enhance lice...

Hi everyone; I have Cisco 3845 Router, I want to make a conference with 5 contacts but I can make with only 2 contacts. How I can increase number of contacts during conference calls? The config is below;     telephony-service no auto-reg-ephone em lo...

Hi I am having issues with a SIP trunk from my CME to a CUCM The call works when going from CUCM to CME but not the other way around I have done a debug and getting the error below, Any ideas?   071053: *Aug 23 19:01:01.167: //-1/xxxxxxxxxxxx/DPM/dpM...

Hi All,   I am trying to automate the provisioning of Cisco phone for a user. As a first step i have identified a free extension and update the DN with the details. i was going through the schema and i had built an XML for posting to the webservice b...

Hi All,   im struggling to get the right amount of brightness and color in settings of the cisco spark kit. Do you know how i can get these settings for adjusting camera brightness/backlight compensation?

Hi Guys,   The specific phone 7841 in my network is resetting any times. Verifying the logs I saw the is appearing the message: "Phone shutdown error: Could not hang up; the required EnergyWise domain is not configured."    [08:01:11,07-08-18] ITL in...

Hi,   i am trying to setup E-SRST on Branch Router for CME on Main Office. Couldn't find a Single Document for this. can someone point me to right direction.   found some SRST config for CME, but those commands not working on E-SRST i am running CME ...

Hi All Can anyone help I have just started replacing the 7925 wireless phones with 8821 wireless phones. We had some issues whereby the phone keeps dropping off the network, as recommended I have upgraded to the latest version of firmware, this seems...

Dear All,   I am currently facing the problem where i cannot call from one extension to another extension via CME.   I have  2 CME, one is for LA and another one is for NJ both are sitting on the same location, however, if i call on the extension whi...

Hi Guys,   My Customer have the solution with CUCM 10.5.2 and We are having the follow problem related Corporate Directory: 1) When I access the corporate directory and put the name appear the extension, it worked fine; 2) When I try found the name b...