IP Telephony and Phones

Currently using CUCM 11.0.1.  Is there a way to run a report that will give when a DN was call forwarded and when it was canceled?

An internal scan of our phones has resulted in a finding that phones reject an ssh connection when the SSH is disabled.  I would expect the phone to not respond to ssh requests if it is disabled as opposed to rejecting the connection on port 22.  Is ...

Hi all, I am having a heck of a time working out what I need done in Unity.  I need PSTN calls to a call handler for a set of agents to only be searcable by a specific scope.  I also need these agents to get direct calling - forwarding to voicemail. ...

Is it necessary that the same circuit is to be used for incoming and outgoing calls both?  How to check which circuit is being used for incoming and outgoing calls?

Client is requesting phones at their facility to ring in the following sequence.  They have a Cisco 2921 with CUE 8.5.1. Day mode 8am to 4:30pmAll calls go to receptionistAfter 5 rings if no pick up front deskGo to DON – 3901 and Admin – 3902 and Nur...

Dearsi have a UC infrastructure with CUCM, UCCX, CUP, Unity connection, i want to migrate them to the DELL Hyper converged infrastructure becz my UCS servers are end of support. is it possible to do it Anybody can help me with the link or some sort o...

I need a way to collect console logs from a specific users phone.  We are having employee issues and in that log we can see when the user is enabling and disabling mute.  Yes this is found in the phones console logs.main_20190418_163002\messages.3:46...

Hi guys, I have a problem with 7821 backlight.The setting is as below ; Backlight On Time: 09:00    Backlight On Duration: 09:00   Backlight Idle Timeout: 01:00But during from 9:00 to 18:00 backlight sometimes on and sometimes off. Do you have any id...

Hello Everyone, how are you all?I'm having bad times with a new installation of IM&P 10.5 and CUCM 10.5.After all the server installation I can't get the XCP Services to run in IMP (I can active them in service activation, but in Control Center they ...

Hi Friends, I have installed Cisco IP communicator in my Win Xp Laptop. IPC is registerd to the callmanager 4.2.Whenever some one calls me i can see the display showing the incomming call with details of ID..But the IPC ringing tone is not heared i...

We are facing issue where CTI Manager Service restart 2 time in Production hrs due to which there was service disruption  CUCM version is 11.5.1.14900-11 & this is a standalone  CUCM .. I searched on internet for similar issue but not found ...any on...

I'm having difficulty in getting this up and running. I have this current configuration. When dialing 112233, nothing happens. Conference Now ConfigurationConference Now IVR Directory Number                    112233Route PartitionP_Phones     Descri...