IP Telephony and Phones

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Basic help needed for Cisco 8811

Hello Please bear with me.  I'm brand new to IP telephony.  I have a Cisco 8811 that I'd like to use with a service like Call Centric.  I THINK I understand what's possible, but perhaps not... Can someone please point me to the basics of using this I...

JohnnyD10 by Beginner
  • 11 replies
  • 0 Helpful votes

Resolved! Call Forwarding

I have a problem. When one of my phones gets a call from an outside line it automatically gets forwarded to another phone on my network. When I dial the 4 digit extension within my network it goes right to that said phone with no problems. I hope tha...

JPeppel by Beginner
  • 3 replies
  • 0 Helpful votes

Resolved! Directed Call Pickup in CUCM

I need to be able to set up 'Directed Call Pickup' in a CUCM where you can pick up a call that is ringing on a DN by dialing the DN where the call is ringing. Example: In pickup group 100 three phones are ringing, but I want to pick up specifically o...

Mike Shoop by Beginner
  • 3 replies
  • 0 Helpful votes