IP Telephony and Phones

Hello, We've upgraded our Cisco phones to new Cisco 8851 phonesets. The 5 buttons left of the screen are easily programmable, but I was hoping to program a few of the unused buttons on the right hand side of the screen. Does anyone know if these are...

HI   I need some direction please   im new into voip - ccnp routing and switching    I’m looking for direction Does Cisco have a call manager that allows you to make calls via mobile phone using an application when connected to your corporate WiFi   ...

I have an issue where a Cisco 8945 operating as a VPN phone, has no call history showing.  Initially there was no TFTP set or alternate TFTP set.  This was corrected but still there is no call history.  When I browse to the phone all settings CUCM gr...

Hi All,   I just want to ask what could be the possible issue with our IP Phone. It is all of a sudden cannot make a call and cannot receive a call. when dialing, it is always on busy tone. nothing changes in the configuration. Sadly, the one handlin...

Need voicemail to email to not have .wav file attachment.  Is there an option for Unity to deliver a link that will open a voicemail in the browser instead of the sound file itself

]I'm currently stuck between a rock and a hard place on deploying these new phones. We were using Meraki MC phones but since those were discontinued, we are switching to Cisco 7841 phones on Thursday. I had to recreate the phone menu systems from scr...

I have a single cluster environment running CUCM 11.5SU4 with a few thousand 8800 endpoints whether it be 8851, 8845, etc etc.  All of a sudden with the last 2 sites we have deployed we have some phones at each site consistently having a 5 or 6 secon...

Hello, Can any one help me with the difference between Log partition vs Active partition vs Common partitionis there anything is missing out in this for disk usage please share your inputs

I'm facing the following problem,:When an incoming call to telephone A, it is possible for telephone B to capture the call.(PickUP Calls)Once the call is captured on telephone B, the display of telephone A shows the line "Forwarded to 27" where 27 th...

Hi AllCan anyone tell me how attendant console systems like ARC integrate into the call manager? do they log in as a user? does it take hold of lines etc? 

i configured cisco ip phone 7960 in cme but the status of ip phone is unprovisioned in this case what should be the possible configuaration

HI;   my old router has been damaged 2900-v/K9 then I've received a new ISR 4321-v/K9 router and I placed the configuration into a new ISR 4321 ( Copy & Paste ) from old router but now I can't make any call using my IP-Telephony. in other hand the ot...