IP Telephony and Phones

Enterprise Alternate Numbers Forwarding to Unity Connection

I recently setup a +E.164 dial plan that also utilizes 7-digit Enterprise Alternate Numbers (EANs). When dialing the EAN internally and allowing the unanswered call to forward to Unity, we found that CUCM is sending +1???XXXXXXX (replace the Xs with ...

Primary DNS change

Hi , One of our cluster is undergoing Primary DNS IP change . Could anyone help me with the impact . Our cluster has Cisco Call manager (1pub ,1sub) ,UCCX,Cisco Unity ,WFM . I have checked in Call manager cli the primary DNS ip using command sh netwo...

CUCM logs

HI, can anyone advice which services to look in RTMT ->Trace&Log Central->Collect Files while troubleshooting SIP trunk ? We have sip trunk from CUCM to Nice servers for recording and sometimes im getting alerts from Nice : The recorder 'name' has...

Resolved! Alternate prompt for Voicemail when device is unregistered (Jabber)

Hi, is it possible to have a alternate voicemail message during the devices is unregistred, but go to the same mailbox? I assume this is not possible but I'm not sure.

Resolved! Set CFALL per script on CUCM 11.5?

Hi there, We are moving from CME to BE6K/CUCM. On the CME we had a quick&dirty script to change over SSH the CFA number on a specific directory number and send a mail notification. Can this somehow be achieved with the CUCM? Any ideas? Thanks, No...

Resolved! Will the change in DNS in CUCM 9.x will affect the license ?

Hi Cisco I am using CUCM 9.x version and want to chagne the DNS ip. While change the DNS IP i am receving the error WARNING: To avoid license synchronization failures, delete the product instance from the Enterprise License Manager ...

Resolved! ciro voip

but i have a fxs interface for the 2611xm router I configured the router but i only make internal calls how do i send outside calls and associate it with the fxs interface? and how to configure a fxs interface? thanks for your answers

Resolved! SIP Basic Trace Analysis

Hi Experts, Please help me to analyse the attached SIP Trace and identify the following. 1. Firmware of the phone2. Phone model : 3. Called Number4. CI15. SIP Call ID 16. CI27. SIP call ID 28. which message indicates that the phone went off hook?9. T...

Resolved! Cisco unity connection 11.5 delete user error

Hi, I have a problem to add user in CUC , CUC gives error that this smtp user exist, and when i do :run sql select * from enduser where userid='kamisettym' , he is in the sql table . I tried to delete it by using pkid but getting error 4303 run s...

Changing Advanced Voiceamil Settings in Jabber 10.5

We have changed our IP Address of our Cisco UC Servers and I noticed that in Jabber, we are unable to use the Visual Voicemail feature. I have narrowed it down that we have the old Unity IP Address. The Address is currently greyed out so I can not ...

Unity Connection 10.5 swapping mailbox users

Hey, I have several users that will be swapping positions, and am looking for a graceful way to have each take over the other person's mailbox. So, let's say I have 6 people. User 1 takes over the mailbox for user 2, and user 2 takes over the mai...

Cisco Jaber setup in Apple iPhone

Hi I dont know much about Cisco Jaber, the thing is I have Cisco IP Phone configured on my Laptop, I wanted to use the Softphone application on my iphone, I have downloaded Cisco Jaber from Play Store, under Jaber Advanced Settings - Phone Services -...

“Error occurred. One or more record did not get deleted. (4917) License file not loaded”

Hi, Has anyone come across this and if they have how to go about fixing the issue? CUCM version is 7.1 Thanks Stuart

sip trunk and srst mode

i have a CUCM cluster placed in main location and phones and gateway 2921 placed in remote location (other conutry)the phones are regsitred on SRST when they los the connectvity to CUCM (Configured on CUCM with MGCP).the 2921 gateway connected to PSN...

Resolved! Cannot disable phoneload-support

Hello, Could you please help me with this issue: I have this router: Cisco C3900e 15.4(3)M3, with version 10.5 Cisco Unified Communications Manager Express I´m trying to remove this command phoneload-support, when I try this I will get: ...

IP Telephony and Phones

Forum Posts

Enterprise Alternate Numbers Forwarding to Unity Connection

Primary DNS change

CUCM logs

Resolved! Alternate prompt for Voicemail when device is unregistered (Jabber)

Resolved! Set CFALL per script on CUCM 11.5?

Resolved! Will the change in DNS in CUCM 9.x will affect the license ?

Resolved! ciro voip

Resolved! SIP Basic Trace Analysis

Resolved! Cisco unity connection 11.5 delete user error

Changing Advanced Voiceamil Settings in Jabber 10.5

Unity Connection 10.5 swapping mailbox users

Cisco Jaber setup in Apple iPhone

“Error occurred. One or more record did not get deleted. (4917) License file not loaded”

sip trunk and srst mode

Resolved! Cannot disable phoneload-support

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