IP Telephony and Phones

Hello Experts, Some of our agents having hard time to logout from Extension Mobility. Here's what they do to logout: 1) Press on the service botton 2) Select Extension Mobility 3) Press Yes to disconnect from EM After pressing Yes, the screen display...

In my production environment I have an an old CUCM 6.1.2. We used to buy LIC-CM-DL-10= but this seems to be End-of-Sale and Cisco says "There is currently no replacement product available for this product." Is there something I can do apart from Purc...

Hi all,   First of all, apologies if I picked the wrong section.   What I am wondering if the following is possible, if so do we have any guides?   I need to configure voicemail (Unity) on an analogue telephone that's being looped through a Cisco ATA...

Hello,   A user has been allocated two extensions on the ip phone. the second DN is a shared DN which is shared among three other users. Original DN > 1001 Shared (second) DN > 1002   With this particular user, any call on 1002 doesn't result in a ri...

Was it ever "fixed" to be able to monitor the same DN that exists in different partitions on the same phone? The subscribe CSS can monitor both Partitions, but when either DN goes off-hook, both DN presence indicators will light up.

Hi All, I need your help on the ordering , for the ISR 4K Router . ordered only  SL-4330-UC-K9 , now router at site but i have to order additional part of this product those are as mentioned below   FL-SRST =    Cisco Survivable Remote Site Telephony...

when we change the name on dx80, the caller appear old name please how to fix this issue note:this issue only on dx 80

I have CME and Cisco IP phone 7945 which is registered on CME , the problem is when I call for example bank or company and I hear auto answer machine "press 1 for english press 2 for Japanese" I can't press any number !!! so I hope you help me guys. 

Hi Just when I think I have this figured out, I discover something is not working as expected.  For example, a user that has a CIPC (Cisco IP Communicator) softphone on their PC, using wireless AP for the network access.  I discovered recently that o...