IP Telephony and Phones

Resolved! Unity Password reset

Hello Team, Very Good morning, I am not able to login in Unity CM administrator as well OS administrator web page so please guide me how to reset the password. This weekend power activity is scheduled so requesting your urgent intervention. R...

wireshark and interfaces

Hi Team, If this is in the wrong section, please let me know Does wireshark pickup router, switch interfaces only? Am using promiscuous mode and not picking up ISP router on my side that holds DHCP Thanks again :)

Outbound Long Distance Getting Cut Off

First off, I am not the best at using Cisco Voice. What is happening is I am dialing a number, like 1-800-123-4567 into the phone and when I hear the dial tone it changes the number to 123-4567 and give me a message about having to dial a 1 in front ...

How call pick up logged in CDR

When user is pickup call from another extentsion how CDR capture this. I have a scenario like an external call from ITSP is coming to a internal extesion number (1111) and from that phone call is forwarded to an another phone (2222). But user is answ...

CUCM Update Procedure

Hi, we're going to update CUCM and IMP from ver. 11.5.1.13054-1 to ver. 11.5.1.14900-11 (SU4). Before switching versions, does the order of the installation of the new software on the different systems like publisher and subscribers matter or can we ...

What are the differences in the revisions of Cisco ATA 186-I1-A?

Hello! Tell me, please, what is the difference between revision Cisco ATA 186-I1-A 68-2881-04 B1* from Cisco ATA 186-I1-A 74-3408-03 A0? 68-2881-04 B1* - Made in China, power supply Delta Electronics EADP-10AB A with a thick wire (rev.: A1, input 1...

call recording using built in bridge verba

how forwarded calls are recorded. i am getting a call to my extension and im forwarding that call to another extension. How CDR logs that data and how recording is happening. please help if anyone know about this

DTMF Issues

Hi, We are troubleshooting some DTMF relay issues. The provider does RFC2833 (inband). The dial-peers on the VG facing CUCM and the provider are set to use rtp-nte and the SIP trunk in CUCM is set to use RFC2833. The Cisco traces and CUBE debugs a...

Voice Transcoder Issue

Hi, We have an issue where a call drops each time an extension is dialed through the Call Handler. The region for NC uses codec G.729 and the region for NJ uses codec G.711ulaw. There were no hardware resources for MTP, Transcoding and Conferencin...

H.323 Calls via internet using SX20 Codec

Hi,Just want to ask if it is possible to implement SX20 Codec that calls other endpoint via Internet (H323). Are there any licenses needed? Thanks.Arvie

Resolved! CUE 9.0.5 GUI language german?

Hi all, I was able to install the langauge package on the CUE (German) and works so far. The GUI still has the US language. Can this be changed for the mailbox user? Thank you, Norbert

Copy 7971 config and line to 7975

We are upgrading CUCM from 11.5 to 12.0. The 7970 and 7971 phones are deprecated on that release. So I need to know what is the best/easiest way for me to go about moving those users to a 7975 phone. I have to do about 40 which isn't a huge number...

Resolved! CCUM 10.5.x DNS unreachable

Experts, Since the beginning when we set up CCUM we deal with DNS unreachable message on CCUM. I think all is ok with our DNS's (windows based). Thank You

Resolved! IP Phone redials last number when taken off hook

Hi,In a rare occurance when a user lifts the handset it redials (like a PLAR) the last number dialled when it is not wanted or configured in this way. The only way to fix this is to disconnect the phone from the network and reconnect.I have not been ...

Resolved! SIP Trunk between two CUCM Using NAT

I made a SIP Trunk between two CUCM Nating the Cucm Ip Address with a Public IP on both sides, on my ASA firewall. I opened all the necessary ports. The call works, the Phone is ringing but I do not have Audio.

IP Telephony and Phones

Forum Posts

Resolved! Unity Password reset

wireshark and interfaces

Outbound Long Distance Getting Cut Off

How call pick up logged in CDR

CUCM Update Procedure

What are the differences in the revisions of Cisco ATA 186-I1-A?

call recording using built in bridge verba

DTMF Issues

Voice Transcoder Issue

H.323 Calls via internet using SX20 Codec

Resolved! CUE 9.0.5 GUI language german?

Copy 7971 config and line to 7975

Resolved! CCUM 10.5.x DNS unreachable

Resolved! IP Phone redials last number when taken off hook

Resolved! SIP Trunk between two CUCM Using NAT

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