IP Telephony and Phones

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Resolved! Unity Password reset

Hello Team,   Very Good morning,   I am not able to login in Unity CM administrator as well OS administrator web page so please guide me how to reset the password.   This weekend power activity is scheduled so requesting your urgent intervention.   R...

How call pick up logged in CDR

When user is pickup call from another extentsion how CDR capture this. I have a scenario like an external call from ITSP is coming to a internal extesion number (1111) and from that phone call is forwarded to an another phone (2222). But user is answ...

hasunm522 by Beginner
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CUCM Update Procedure

Hi, we're going to update CUCM and IMP from ver. 11.5.1.13054-1 to ver. 11.5.1.14900-11 (SU4). Before switching versions, does the order of the installation of the new software on the different systems like publisher and subscribers matter or can we ...

DTMF Issues

Hi,   We are troubleshooting some  DTMF relay issues. The provider does RFC2833 (inband). The dial-peers on the VG facing CUCM and the provider are set to use rtp-nte and the SIP trunk in CUCM is set to use RFC2833. The Cisco traces and CUBE debugs a...