IP Telephony and Phones

Hi, I have a CP-8831-DC-K9 telephone (new& sealed in box) that I purchased from a corporate liquidation.  Will I be able to use it?  Update it, etc?  The serial number is associated with another company and I haven't been able to reach them regarding...

Hello,Is it possible to bulk update Busy Lamp Field Speed Dial button layout on a number of phones already registered in CUCM?Phones are 7931 UCM version 8.6(2).I have set the layout i need in a BAT phone template, but i don't see a way to use it for...

Hi all, I have a CME with 7960 phones and am looking to implement hunt groups with login/logout for users from their phones.   I have a few questions that I'm hoping to get some direction on.   1. Can users login/out from their phones? I read somethi...

Hi Guys,   Today in my Company We did test about fallback mode with IP Phones 8851 and 8831. 8851 worked fine in fallback mode, but, 8851 not worked. It receive call normally when is in this condition, but, to outgoing calls not worked. I putted my m...

Hello everyone,   The support forums, Reddit, and a little outside help has gotten me a long way in this project and I have learned a lot too. However, that being said the solutions we came up with was never really what I wanted (using VoIP gateways ...

Hi All We currently run a call manager circa 3000 users. We need to do a refresh of the hardware and software on it very soon. My question is, would it be feasible to look at hosted solutions? what are peoples experiences of hosted voice for this num...

I have question if it is possible to block a particular group of extension number to call other extension number....   5XX not allowed to call 2xx, 3xx, 4xx 2xx, 3xx, 4xx not allowed to call 5xx   btw. I'm using 1 Cisco Call Manager 11.5 and telephon...

Long story short - we lost the key that came with the kit.  Was able to lock unit using the key from a different location but really need to have a set on site.  Are those available separately and, if so, do we order that through our tech partner or ...

Recently upgraded 6941 ip phones for a client from SCCP69xx.9-2-1-0 to SCCP69xx.9-4-1-3SR3. The  time is now several hours ahead. No changes have been made to CUCM or NTP Servers. Has anyone ever experienced and taken steps to fix this issue.

Hi all, I am having a problem with DTMF in a Conference Bride. This is the call flow.   PSTN FXO/PRI -> PSTN Router -> SIP Dialpeer -> CUCM -> SCCP Phone -> (Conference) -> (IVR) VXML Gateway.   The conference Bridge is the PSTN Router PVDM. this is ...

We have a mix mostly of 7841 and 8811 phones. In some areas the 7841 phones intermittently loose the network, (network unavailable) You cannot even ping the phone. If you factory reset the phone, it will never even acquire an IP address.   I can pull...

Is there a way to have our CME re config this config each evening? It seems that about every day or so, the CME will stil send the CDR Data to our ftp server, but the data being shown is incomplete. The only solution has been to "no gw-accounting fil...