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Hello, We are currently using a Be6000 system and when we schedule a call forwarding on our phones (model 7945) to external numbers, it works perfectly when the original call comes from an internal position, but when it is an external call then this ...

call forwarding.png
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Good Day,Recently I am having issues with one of my distribution list using the dispatch message feature - 2 out of 5 members of the distribution list's voicemail is not updating when the message is received or updated by one of the members. Please l...

Bros,   I have this issue wherein our RTMT tool is unable to populate the data. Attached image is the error.  Its just that the RTMT is not working on our UCCX Pub only. This works on the CUCM which is on the same subnet/network as well as with its U...

uccx.PNG

Hi Everyone, The way our UC system used to work with SCCP integration was as follow: The incoming PSTN calls were forwarded to a script in UCCX which gives the caller the option to press # if she/he has a voicemail box in the system. After pressing #...

Hello all,   I need your help. I have some CP-7821 and I would like to make them able to do a simple 3 points conference with external numbers. But I can't find a way. First I place call to an external number. Second, I press Confr button and try to ...

Hi Team,   Trust you are doing well,   Can anyone assist me highlight the differences and advantages while up grading from cucm 11.5 to 12, our CUCM cluster is over the WAN and majorly tends and services telepresence units , the whole system comprise...