IP Telephony and Phones

Hi! We have a problem with 2 CP-8811, after a power chargue problem on a center, when this 2 devices rebooted only the mute led and handset shows in red and doesn't works. Cannot to do a Factory reset, etc... Any solution? Thanks mates!

Hi all,Does anyone know if there's a ticketing software out there that will automatically pop-up after a user gets off the phone so they can document the reason for the call?I had a manager just request this so her employees are basically forced to d...

I'm hoping some of you smart folks can help me understand what I'm seeing here.    This is what I have configured.   CM 11.5 >>>> SIP Trunk >>>> Cisco 4331 ( QSIG T1 From Avaya)   What I'm seeing is... 1. Layer 1 is UP 2. Layer 2 ( Q.921 Sig shows no...

Hello Cisco Support Community, Im performing my CIPT1 Lab configuring a MGCP GW (C2811 - c2800nm-adventerprisek9-mz.124-22.T4.bin) in my CUCM (8.6.2.22900-9), but I had some issues with the registration of the GW.The first one happened when I tried t...

I'm looking for a way to identify when a call is placed on and off mute, primarily on a 7841 running 11-7-1-17.  Mute is a local function to the phone, so CDR is out.  Thread 3310268 tells me it should be in the console log, and that lines up with wh...

Hello , we have unity connection 6.1.1.2000 - 3 , we are facing unity error " Out of memory"   so frequently , when problem comes we are unable to Access untiy through web and CLI . hard reboot of the unity server is fixing this issue for some time. ...

Dear Sir/Madam,        Recently I  convet my cisco 6921 to sip firmware  and want to connect to another vendor SIP UC system , I create a xml config file( please see attach) , and established a tftp server., and upload config xml file to tftp     I *...

Hi,Anyone know if there is any roadmap for the BE4000 to support softphone like Jabber?   Thanks

Hello Guys   The company where I work has many branches interconected where We have many regions with codec g.729 to do calls between them and inside the company We use g.711   Now we want to create a SIP Trunk with a IP pointing to Service Provider ...

I have been having intermittent problems with Emergency Responder and Informacast failing to sync to CUCM and import new phones. The problem was traced to slow SNMP response to certain O.I.D.s, like  1.3.6.1.4.1.9.9.156.1.1.2.1.7 (ccmInetAddress), by...

Hello All, Hoping to get some guidance and some help with a weird DHCP issue I'm facing with only my 7841 SIP phones.layout: 2 UCM servers2 Unity servers2 UCCX servers 1 IM&P sever one Virtual machine on the same network for DHCP   Phone system has a...

Hi   I would like to ask if any one has experience in setting up for remote worker using Cisco IP phone ( without VPN) to connect back to CUCM 11.0  via Oracle SBC   I do find an article that can give me some idea, but I am a bit confused how the IP ...