Hello, We are currently using a Be6000 system and when we schedule a call forwarding on our phones (model 7945) to external numbers, it works perfectly when the original call comes from an internal position, but when it is an external call then this ...
I am upgrading (migrating) our CUCM 8.6 cluster to 11.5 and placing on VM. Recently discovered that PCD can handle this task and save my team a lot of time. I have already run through all the steps in PCD in discovering the clusters, ID'ing the sou...
Hi Guys, I would like know what version CUCM support integration with Skype for Business 2016. I read any documentations, but, not is clear for me. My Customer have CUCM version 10.5.2 and appear (not I sure) that this version not have support. Cou...
I do have 2 dial-peers, the scenario and configuration is here. dial-peer voice 11 pots description T6000 to ROW (US) destination-pattern 0011T progress_ind setup enable 3 progress_ind progress enable 8 translate-outgoing called 8842001 port 3/0:D ...
I'm currently using CUCM & CUC version 7 which is very old. How to obtain newer software and do I need to pay for new version? Is it possible to use existing hardware to install the new software?
Hello Everyone, I have Japan location where i am observing the some different issue. Call flow is shown below: User A dialed the number to Phone B (Phone A is in Singapore location and Phone B is Japan location), When Call A is landing to Phone ...
I configured a call handler with 2 layers of greetings which work fine but i need the caller input 1 to send caller to subscriber ext1234 i got message [ext 123 is not available, record msg at the tone.] I need it to work like when caller input key...
This might be a stupid question but i cannot figure it out. We have a client that wants their CUE to receive a call and have it automatically transferred to an extension. No buttons, no menus, nothing. Just incoming call goes straight to an extensi...
Conference Now feature in CUCM 11.x, When you joins the conference now meeting but the leader is not in yet, you will hear music on hold. But if the leader starts the conference but the participants are not in yet there is silence. Is there a way t...
I just migrated our facility from an outdated PBX system to a new Cisco VoIP system. I have one phone that is displaying "Detecting Network," but does not connect up. I know that network jack works fine because I've tested two laptops on it and anoth...
So bear with me. I was kinda thrown into all of this. I have never worked with UCM before, so I'm learning on the fly. Version is 9.1. Any how..... We have an extension that is no longer in use but still gets calls. Would like to forward those ...
Hello! I have alredy install the first 8845 on a CUCM 9.1(2) and, after the installation of device package cmterm-devicepack9.1.2.14103-1.cop.sgn, I can find the 8800 serie under device default on the CUCM admin GUI, but....the IP-Phone "can only eng...
How do i check to see what time my Cisco Unity Express has? I put in the time zone, the NTP server, but it still seems like the time is wrong.
Hello, I have a ESXi CUCM working fine and another VM with Windows OS. If try to access RTMT tool always appear this issue. I have verified that there is connection between VM- Windows OS and CUCM VM. Best regards,
Hello Community, I recently installed 8 VG20XXM analog gateway to my CUCM cluster via SIP TRUNK but seeing this error; Not In full service (please check SS). In the SIP on CUCM, it says; status down, status reason local=1 I have another model g...
Dear Support community. I only know Tiger Billing server but maybe some of you have different recomendation ? We want to rack outbound calls for a group of agent's but dont want to use UCCX. Andy ideas ? Christian
