IP Telephony and Phones

Trunk between CUCM and CME

I need to configure a trunk between a Cisco CUCM 8.5 in Head quarter and Cisco CME 10.5 in Branch office. The purpose is to make calls from Cisco 7841 SIP phones registered on CME to the SCCP phones registered on CUCM in HQ. I need your assitance p...

Corporate Directory Host not found CUCM 8.6(2)

Hello community, I need some advice to resolve an issue involving Corporate Directory on CUCM. Topology is CUCM cluster has 2 servers,MCS 7825I5. The problem is that no one can access Corporate Directory from their phones but I made a test con...

CUCM conference issue

We are facing some problems to make conference, when the conference button is pressed the first call is not joined to second call. Any ideas? tks

Resolved! CUCM 'Route Local' based on CUCM knowing it has a better network path to a device?

I vaguely remember something I read or a video I watched in the past regarding CUCM (newer versions) being able to route a call using a more local resource to the endpoint making the call, even if you have a certain server (Skype for Business for exa...

Resolved! debugs forwarding to server

Hi! We do have a voice gateway that needs to monitor a some debugs, But, every time we enable the debug, the VG crashes and needs to reboot. Is there a way for the debug messages/logs will be forwarded to a server? Like every debug output will be f...

MoH & Transfer from PSTN and to PSTN problem in CUCM

Hi. We have CUCM 11.5 => SIP Trunk => 4321 Voice Gateway => BRI => PSTN When I make a call from the cisco sip phone to the PSTN, MoH works to the PSTN and also I am able to transfer the call from a cisco phone to another cisco phone successfully....

Resolved! Upgrade CUCM 8.6 to 11.5 using PCD

I am upgrading (migrating) our CUCM 8.6 cluster to 11.5 and placing on VM. Recently discovered that PCD can handle this task and save my team a lot of time. I have already run through all the steps in PCD in discovering the clusters, ID'ing the sou...

Resolved! CUCM version to support integration Skype for Business 2016

Hi Guys, I would like know what version CUCM support integration with Skype for Business 2016. I read any documentations, but, not is clear for me. My Customer have CUCM version 10.5.2 and appear (not I sure) that this version not have support. Cou...

Resolved! Outbound not hitting the correct/longest matched dial-peer

I do have 2 dial-peers, the scenario and configuration is here. dial-peer voice 11 pots description T6000 to ROW (US) destination-pattern 0011T progress_ind setup enable 3 progress_ind progress enable 8 translate-outgoing called 8842001 port 3/0:D ...

upgrading CUCM and CUC

I'm currently using CUCM & CUC version 7 which is very old. How to obtain newer software and do I need to pay for new version? Is it possible to use existing hardware to install the new software?

Resolved! call is transfering to wrong number when dialed from Call history of Phone

Hello Everyone, I have Japan location where i am observing the some different issue. Call flow is shown below: User A dialed the number to Phone B (Phone A is in Singapore location and Phone B is Japan location), When Call A is landing to Phone ...

CUC caller input send call to subscriber [not available]

I configured a call handler with 2 layers of greetings which work fine but i need the caller input 1 to send caller to subscriber ext1234 i got message [ext 123 is not available, record msg at the tone.] I need it to work like when caller input key...

How to make incoming call go straight to extension

This might be a stupid question but i cannot figure it out. We have a client that wants their CUE to receive a call and have it automatically transferred to an extension. No buttons, no menus, nothing. Just incoming call goes straight to an extensi...

Resolved! CUCM 11.x Conference Now - Music On Hold

Conference Now feature in CUCM 11.x, When you joins the conference now meeting but the leader is not in yet, you will hear music on hold. But if the leader starts the conference but the participants are not in yet there is silence. Is there a way t...

Resolved! VoIP CP-8841 "Detecting Network" message, but not connecting to net

I just migrated our facility from an outdated PBX system to a new Cisco VoIP system. I have one phone that is displaying "Detecting Network," but does not connect up. I know that network jack works fine because I've tested two laptops on it and anoth...

IP Telephony and Phones

Forum Posts

Trunk between CUCM and CME

Corporate Directory Host not found CUCM 8.6(2)

CUCM conference issue

Resolved! CUCM 'Route Local' based on CUCM knowing it has a better network path to a device?

Resolved! debugs forwarding to server

MoH & Transfer from PSTN and to PSTN problem in CUCM

Resolved! Upgrade CUCM 8.6 to 11.5 using PCD

Resolved! CUCM version to support integration Skype for Business 2016

Resolved! Outbound not hitting the correct/longest matched dial-peer

upgrading CUCM and CUC

Resolved! call is transfering to wrong number when dialed from Call history of Phone

CUC caller input send call to subscriber [not available]

How to make incoming call go straight to extension

Resolved! CUCM 11.x Conference Now - Music On Hold

Resolved! VoIP CP-8841 "Detecting Network" message, but not connecting to net

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Failure Register Cisco 8811

Retrieve call on hold from VoIP phone with an ATA line

Attendant Console Standard - No Errors but No Calls

Connecting a unify phone to the LAN port of access point c9105axw-e

C8200 : Outbound Calls Drop

Problem configuring SIP 7821 in CME 2921

No ringback tone for external caller when using g722-64

one destination-pattern to match 3 call patterns

CUBE what does "Maximum SIP Trunk Sessions" mean ?

CUCM Subscriber loses connection to Publisher how to route