Hello, We are currently using a Be6000 system and when we schedule a call forwarding on our phones (model 7945) to external numbers, it works perfectly when the original call comes from an internal position, but when it is an external call then this ...
im applying auto attendant at a customer CUC 11.5 , the customer have a call recording system , so i need when the message says for example "press 1 for sales" 1 will transfer him to an extension using "caller input" then i set 1 to "transfer to al...
Hi,I have a h323 gateway with SRST enabled. All the ephones on gateway are added durung srst (i didn't add manually). Since, i have changed many phones and assigned to different users. Now during SRST, many user gets different cme extension due to ex...
Hi, Our IT team requires a CUCM test setup(this location is not connected with our CUCM cluster) where they can check the IP Phone before to send it for RMA .. so they are with Cisco Switch ..a good configuration machine(where CUCM can install on...
Dear community I have 2 Cisco IP phone model cp-7821 with the following configuration: voice register dn 15number 115name phone1 voice register pool 2id mac 701F.534C.FD0Atype 7821number 1 dn 15 --------------------------------------- voice re...
Hi Cisco techs again, Have registered a 7940 SIP phone in CUCM7.2.1 DHCP configured as CUCM shows me Keeps showing CM list, TFTP retry SEPXXXXXXX, Then configuring 172.17.104.11, Then configuring 172.17.103.11, Then opening 172.17.255.12 And then...
Hi, I have couple of phones 5555 ,5556 ... From these phones if the user calls 8888 I want to change the caller id to 7777 instead of 5555 How can I do this Thanks
Our company currently has Cisco CUCM with Cisco 8800 series desk phones. Our I.T. Technicians are required to roam the building helping employees, while using Long Range DECT headsets connected to their desk phones so they can answer incoming calls....
Hi,last week we upgraded without problems the CUCM from 8.6.2 to 10.5.2 We work with Cisco IP Phones 7961/7962/7965/7970 (SCCP Protocol)After successfull upgrade we begän to change the Cisco IP-Phones for some Users.They got the new Cisco 8861 (SIP P...
Hello,What is the best approach to balance load between two VoIP dialpeers that point to two different session target? Set the same preference option for both dialpeers?? A example:dial-peer voice 11111 voip destination-pattern 9999999 preference 1 p...
Hi, I have a user unable to make calls to Kenya The user is able to make calls to other international dialed numbers as well as being apart of the call search created for international access. What are the possible reasons the user cannot make the ...
Fairly new to QOS and trying to setup a policy-map to identify traffic from an ACL. Pretty standard - but the policy does not seem to be marking traffic. We are using Avaya 9608 and 4610 IP phones. Both use DSCP 46 it looks like for both Signalin...
Am trying to configure CER for more than 1 site. Do I need to add 911, 912, 913 CTI RP for each location?
Scope:Get a spa 962 to retrieve a config file from a server using tftp or http, and properly take up the settings.Users have reportedly done it, but the documentation from cisco has nothing whatsoever.Anyway,The xml config for the phone can be reache...
Hello, I have issues with faxing through my SIP provider. But my CUBE has BRI & SIP connected. I want to route known fax numbers through BRI to avoid fax failures. UCM---SIP--CUBE--SIP/BRI---PSTN 1. How can i route certain list of numbers throug...
Hi guys,I am trying to install cucm 8.0 on my cisco mcs 7825 server for my lab at home and I am getting this error message:"MISMATCH CHASSIS: EXPECTED DL380 FOUND DL320"What that really means? Or may be that cisco mcs 7825 server platform is not desi...
