Hello, We are currently using a Be6000 system and when we schedule a call forwarding on our phones (model 7945) to external numbers, it works perfectly when the original call comes from an internal position, but when it is an external call then this ...
Dears, I have a hunt pilot/hunt list working as expected perfect only i need a slight change what i want is that when my 4 helpdesk are busy speaking to the staff the hunt pilot keeps routing the calls to the helpdesk instead can it trigger a busy...
Hi folks, Ive configured globalisation on my UCM - I have two sites, HQ site with an MGCP gateway and a T1 PRI connected and working, and a Second site (Site B) with an H323 Gateway connected and working. Ive been configuring globalisation on m...
Hello All, Please what is the top level part number for "LIC-TP-9X-ROOM"?Please also help confirm if this is the license required to eneble cisco telepresence device (CTS-P55DC60-k9) register to Cisco UC9.1Rgerads, Peter.
Hi folks, I need some help please.I am trying to configure voip dial peers between two branches while they are in srst mode. Both branches have connectivity through an IPsec VPN tunnel.Branch A has an 2901 ISR router and branch B has an 2921 ISR rout...
My company uses a system called Cisco Unified Communications Manager with a copyright of 1999-2012. I don't have the login information to give an exact version, but hopefully that doesn't matter. I have used a cloud based phone system, RingCentral,...
Hello, I am trying to make second line for Cisco 7841 (4 line) IP Phone. once i created second line it is in unassociated bar. I click on Modify button items to associate it but it gives error "update failed, cannot change fixed feature button" as ...
Hello, can an autodial key with the same DN be added to all phones at one time on the same key using the batch option?
Hi Everyone, We are planning to install a new Attendant console in a customer that is delayed to order the operator permanent licenses, does somedoby knows how many operators can be enabled during the 5 or 60 days evaluation period?I can not reach th...
Dear Team, I'm facing some issue on CUMCE 10.5 on cisco ASR 4321. Each time that i want to transfer the call on another IP Phone , the CUMCE bug and restart. I need your help.
Hi there !!! Hope everyone would be fine. Its always very good to be part of Cisco Support Community Forum & member’s professional advice. Today I have a new problem. (Attached is the Connectivity Scenario) My organization wants to introduce Ci...
Hi All, I've seen other posts saying this parameter needs to be enabled in Service Parameters, if you want to be able to pick up calls from a Line Group. Has this been depecated now as I cannot find it (or am looking in the wrong place). If it has,...
Recently I have done a few projects which involve working on multiple CUCM clusters at the same time. It can be confusing as the web GUI for everything from CUCM 5 to 12 looks pretty similar. Does anyone know any way of applying a different "theme" t...
Does anyone have a update on when the Call Manager 11.0 and 11.5 apache struts2 patch will be out? Call Manager bug is CSCvd49840 Unity Connection bug is CSCvd49841 The notice has March 31st for call manager but I am not finding 11.5.1.13900 versi...
I configured the timezone settings for CME v11.6 and CP-8831 with below configuration, but CP-8831 display wrong timezone. Do anybody find any lack or miss of configuration? This issue occurs only SIP phone. SCCP phone display correct timezone. voic...
Hello all, I have installed cucm v11.5 , registered with ip phones 79XX , the problem is that the music on hold by default of the system (sample audio source) not working . can you help me pleaseBest regardsAkram
