BE4000 Deployment Failure - Contact TAC

[Chi Fai Leung]

ear UC Experts,

I deployed a BE4000 (ISR4K) and tunnel showed it was connected, but the Cloud portal showed, please contact the TAC. Actually, I opened a TAC and they said need find Deployment team, but no idea .... Any idea on the below capture screens on my case?

 

[Sreekanth Narayanan]

It looks like the required servers are reachable. The BE4K should get provisioned correctly.
What's the number of TAC case that you raised? You can send that as a private message.

[R0g22]

Looks like the S/N is missing from the DB. TAC should be able to escalate it to BU and get it checked.