08-23-2016 08:48 PM - edited 03-18-2019 12:05 PM
Issue:
Random beeping sound for a contact centre agent while she is on call.
Scenario:
Cisco 6961 phone registered on the call manager (7.1.5.32900-2).
08-24-2016 05:02 AM
08-28-2016 11:12 PM
Hi Varundeep,
Thanks for your inputs, I changed the setting to disable but the issue still exists.
Cheers
Rishi
08-29-2016 01:07 AM
What is the Busy Trigger being set for this agent. Please change it to 1 if you do not want any call waiting for the agent.
Regards
Deepak
Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community: