Cisco Prime Collaboration Assurance is another, check below data sheet link
You may also check IPERA Communication Suite. Provides 400+ drill-down reports for various purposes including Call Accounting, Expense Management, Call Analysis, Resource Utilization Analysis (Trunk/Gateway), etc.
For more information visit iperamea.com
Call Record Analyzer is a newer cloud based CDR/CMR reporting/troubleshooting tool that has great visual scheduled reporting, Call Transfer tracer that visualizes crazy call transfers call leg by leg, and location based visualizations for troubleshooting QOS related issues from phone in a specific CAC region vs. the Cube GW vs. the UCM cluster.