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Best software for CDR report analysis

Debabrata Majhi
Level 1
Level 1

HI,

 

Could you please help me to analysis  which is the best software for CUCM CDR report .

Regards

Debabrata Majhi

10 Replies 10

Aman Soi
VIP Alumni
VIP Alumni

Hi Majhi,

 

you can have a look into Variphy.

http://www.variphy.com/products/enterprises/cisco-call-history-reporting

 

regds,

aman

Hi,

 

We use software called PhoneControl Weblink. Very detailed and customisable.

 

www.phonecontrol.com.au

 

Cheers

Ben

Cisco Prime Collaboration Assurance is another, check below data  sheet link

http://www.cisco.com/c/en/us/products/collateral/cloud-systems-management/prime-collaboration/datasheet-c78-733113.html

HTH,

Regards,

Mohammed Noor

Thanks

Thanks,

We got the downlink link after reguster.We will let you know the status ASAP

Mustafa DURAN
Level 1
Level 1

Hi

You may also check IPERA Communication Suite. Provides 400+ drill-down reports for various purposes including Call Accounting, Expense Management, Call Analysis, Resource Utilization Analysis (Trunk/Gateway), etc.

For more information visit iperamea.com

Regards

MD

Cisco Compatible Billing and Call Management Software

http://www.connectps.com/cisco-xml-services-for-ip-phone.htm

 

Reza Mousavi
Level 1
Level 1

mikecotrone
Level 1
Level 1

Call Record Analyzer is a newer cloud based CDR/CMR reporting/troubleshooting tool that has great visual scheduled reporting, Call Transfer tracer that visualizes crazy call transfers call leg by leg, and location based visualizations for troubleshooting QOS related issues from phone in a specific CAC region vs. the Cube GW vs. the UCM cluster.

 

Call Record Analyzer (CRA) Website

 

 

CRA-DASH1 (1).pngCDR-CallVis (2).png

 

VoIP Engineer
Level 1
Level 1

Another option would be VoIP Detective.  We offer a free version as well as a PRO version.  It includes CDR reporting, UCCX wallboard, CUBE analytics and more.