02-22-2011 04:00 AM - edited 03-16-2019 03:35 AM
hi all
i want to bill the duration of call , ineternational calls , so that employees can be tracked for any illegal usage.
any guidence on how to achieve this . (cucm 7 )
Thanks
Solved! Go to Solution.
02-22-2011 04:20 AM
Hi,
You can use the CDR (Call Detail Record) information within CUCM, or as is most common export the information to a 3rd party billing app such as Tiger or Mind CTI.
The advantage of using the 3rd party apps is that you can automate reporting tasks, set alerts and email reports etc. The CDR reporting in CUCM is a bit cluncky.
Cheers,
Phil
02-22-2011 04:20 AM
Hi,
You can use the CDR (Call Detail Record) information within CUCM, or as is most common export the information to a 3rd party billing app such as Tiger or Mind CTI.
The advantage of using the 3rd party apps is that you can automate reporting tasks, set alerts and email reports etc. The CDR reporting in CUCM is a bit cluncky.
Cheers,
Phil
03-17-2011 02:22 AM
Hi,
We are Cisco Developer Partner and we have a billing application that integrate with CUCM
Let me know if you are interested
kind Regards
Mohamed Abdallah
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