09-02-2015 09:02 PM - edited 03-17-2019 04:12 AM
Hello!
We are Cisco partners in Bishkek, Kyrgyzstan.
We received 2 requests from our customer, please can you help us?
Within the complex we have acquired through the internal Cisco phones customer wants to deploy additional functionality based on Expressway solutions. The challenge to provide remote users to use Cisco Jabber on any device anywhere there is an Internet connection. Expressway, as I understand, is free of charge and doesn’t requires license, but at the moment the system is actively requesting certain Option keys (Software option key and Release option key). Serial number of the client 045D054D.
You could tell is required (and whether at all) to take full advantage Expressway? How a customer can get the Option keys need any more licenses for the software?
In attachment are all devices that we sold to client.
Please can you answer us asap.
Thanks in advance!
Solved! Go to Solution.
09-02-2015 09:28 PM
Hi,
Regarding the Lic for Expressway, I will request you to raise a Cisco TAC SR. They should be able to help you out.
For the rest of the issues please see my edits:
HTH
09-02-2015 09:28 PM
Hi,
Regarding the Lic for Expressway, I will request you to raise a Cisco TAC SR. They should be able to help you out.
For the rest of the issues please see my edits:
HTH
09-03-2015 07:38 PM
Wilson hope you are well - +5 for the detailed response.
For call recording - Media Sense can also be considered. You can integrate UCCX with CRM using the CRM connectors.
-Terry
Please rate all helpful posts
09-15-2015 09:43 PM
Hello!
I'm sorry, but i've never picked up such devices.
Can you help me with partnumbers?
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