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Beginner

BLF/Speed Dial is not working

Here is the steps I followed

  • Enable the BLF for Call Lists (enterprise parameter).
  • Allow subscriptions for presence cluster wide (service parameter)
  • Configure phone button templates using speed dial BLF.
  • Assign templates to phones.
  • Add BLF speed dials to phones.
  • All the phones are in PT- Internal and CSS-HQ
  • Reset CCM service and phones

CUCM version 7.1.3-10000-11

IP Phone- 7961 and also tried on 7945 same results

BLF does not work but speed dial is working! what am I missing here

Thanks for your help in advance

1 ACCEPTED SOLUTION

Accepted Solutions

Re: BLF/Speed Dial is not working

Hi,

Check the configuration of the Device...

Go to "Protocol Specific Information" and under SUBSCRIBE Calling Search Space you need set a valid CSS to reach "Internal" number

Hope this help!

Regards

Alberto

11 REPLIES 11
Beginner

Re: BLF/Speed Dial is not working

Hi,

have you checked that that Subscribe Calling Search Space on the phone or user is set and has the required access?

Paul

Beginner

Re: BLF/Speed Dial is not working

Thanks Paul

I did try putting the CSS on the user (I have css on the phone which has access to all partitions)  which I didnot configure before and reset the phones but no change in BLF! still BLF is not woking!!

Regards

Re: BLF/Speed Dial is not working

Hi,

Check the configuration of the Device...

Go to "Protocol Specific Information" and under SUBSCRIBE Calling Search Space you need set a valid CSS to reach "Internal" number

Hope this help!

Regards

Alberto

Beginner

BLF/Speed Dial is not working

Hi.. It worked from me as well. But for me since I had extension mobility, I had to select the BLF presence Group under UserManagemet ---> end user. Also I had to select an appropriate value for SUBSCRIBE Calling Search Space in the End user page.

Regards

Bejoy Thomas

Beginner

this corrected my issue on

this corrected my issue on the 8851 models as well - forgot about this drop down option. Thanks for posting it.

Beginner

Re: BLF/Speed Dial is not working

This worked for me.  Thanks!

Beginner

Re: BLF/Speed Dial is not working

This was the missing part to making the BLF light come on when that person is on the phone for me.  I wouldn't have made the connection with SUBSCRIBE Calling Search Space for the BLF.

Beginner

Re: BLF/Speed Dial is not working

That's helpful to me. But I had to make valid css "Monitoring Calling Search Space" in the line configuration.

thank you,
Burak
Beginner

Re: BLF/Speed Dial is not working

Bingo

Its working

Appreciated your help

Regards

Beginner

Re: BLF/Speed Dial is not working

Bingo from me, too!!!

ya the man!!

Beginner

That worked, thank you.

That worked, thank you.

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