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Beginner

Blind Forwarding?

Is there a way in Callmanager to set up a call forward all that doesn't announce that it's a forwarded call?  Right now the call arrives at the destination set as "Forwarded for XXXX".  I'd like to kill that message if possible.

Thanks!

Justin

8 REPLIES 8
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Hall of Fame Master

Did you try unchecking the "Caller Name" setting on the forwarding DN under Forwarded Call Information Display on Device  section (bottom)?

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Participant

Piggy backing off of Chris, here is a screen shot. It's at the bottom of the Directory Number Configuration. The page your DN is configured on.

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Beginner

I just tried this and it didn't work.  Same message displayed at the recieving phone.  Thanks though it looked promissing.

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Did you change it on the DNC of the phone calling or the phone receiving? Did you reset the phone you're using to test after saving the config?

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I did reset.  The change was made on the forwarding set.  That's really where I need to control this from.  The client does not want users to know the call was forwarded.

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Ok, that's not working in my test environment either. I unchecked everything and it still shows the transferred caller ID name and ext. Testing something else.....

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Did you make the change on the receiving DN?

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