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AMA-CUCM Troubleshooting: Best Practices for Reading Trace Files

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Beginner

Blind Forwarding?

Is there a way in Callmanager to set up a call forward all that doesn't announce that it's a forwarded call?  Right now the call arrives at the destination set as "Forwarded for XXXX".  I'd like to kill that message if possible.

Thanks!

Justin

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8 REPLIES 8
Hall of Fame Master

Did you try unchecking the

Did you try unchecking the "Caller Name" setting on the forwarding DN under Forwarded Call Information Display on Device  section (bottom)?

Participant

Picky backing off of Chris,

Piggy backing off of Chris, here is a screen shot. It's at the bottom of the Directory Number Configuration. The page your DN is configured on.

Beginner

I just tried this and it didn

I just tried this and it didn't work.  Same message displayed at the recieving phone.  Thanks though it looked promissing.

Participant

Did you change it on the DNC

Did you change it on the DNC of the phone calling or the phone receiving? Did you reset the phone you're using to test after saving the config?

Beginner

I did reset.  The change was

I did reset.  The change was made on the forwarding set.  That's really where I need to control this from.  The client does not want users to know the call was forwarded.

Participant

Ok, that's not working in my

Ok, that's not working in my test environment either. I unchecked everything and it still shows the transferred caller ID name and ext. Testing something else.....

Participant

https://supportforums.cisco

Hall of Fame Master

Did you make the change on

Did you make the change on the receiving DN?

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