cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
418
Views
0
Helpful
2
Replies

Blind Transfer to external with originating phone number

tobiasschroeder
Level 1
Level 1

Our customer would like to have implemented the following.

User A calls from external to user B. User B answers the call. User B performs a blind transfer to user C. User C is also external. User C will display the phone number of user B, even after the call has been answered.

 

Is it possible that the number of user A is displayed at user C.

 

 

Provider --> GW --> CUCM --> IP Phone User B --> CUCM --> GW --> Provider

 

 

If a blind transfer to internal is performed, the number of user A is displayed.

 

Regards

Tobias

 

2 Replies 2

If you use "Originator" on gateway it will show  USER A mobile number as caller ID. But ISP will drop the call , as most of them don't allow to display caller ID other than your  DID range. with special request in our region they allow us to use the users A number as caller ID. 

 



Response Signature


Not possible. Your telco will either overwrite the calling number to your
pilot or drop the call. This is required for telco billing reasons.

**** please remember to rate useful posts