08-05-2020 11:22 PM
Our customer would like to have implemented the following.
User A calls from external to user B. User B answers the call. User B performs a blind transfer to user C. User C is also external. User C will display the phone number of user B, even after the call has been answered.
Is it possible that the number of user A is displayed at user C.
Provider --> GW --> CUCM --> IP Phone User B --> CUCM --> GW --> Provider
If a blind transfer to internal is performed, the number of user A is displayed.
Regards
Tobias
08-05-2020 11:31 PM - edited 08-06-2020 01:42 AM
If you use "Originator" on gateway it will show USER A mobile number as caller ID. But ISP will drop the call , as most of them don't allow to display caller ID other than your DID range. with special request in our region they allow us to use the users A number as caller ID.
08-06-2020 12:53 AM
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