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Block call transfer during VM playback

HMO
Level 1
Level 1

Hello,

 

I would like to know if it is possible to prevent users from using the transfer softkey while they are listening to their VM. I would ideally like to prevent users from transferring the VM call to another number whether it is internal or external.

1 Reply 1

Jaime Valencia
Cisco Employee
Cisco Employee

No, there's no way to prevent a transfer when making a call to certain DN, and the DN CSS is also used for transfers.

HTH

java

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