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Broadcast on CME not working

Hello Experts, i have started to face a really weird issue on my 2911 CME, 

 

users complain that they can no longer use broadcast feature on phones. we have 7500 series and 7821 phones , after some troubelshooting i found out that efxs port of 50/0/99 stays up and channel stays up which is why it doesnt work because our paging dn has 99 dn number,. i tried to disable it but it says cant delete it because it has active call on it. i only found a temporary solution by reloading the CME it starts working again. 

 

here is the detail about some commands, i just dont know how to fix this permanently , reloading everytime is not the best solution

 

ABC#show voice call status
CallID CID ccVdb Port Slot/DSP:Ch Called # Codec MLPP Dial-peers
0xACC3 8B2 0x24A7448C 50/0/99.0 *123 g711ulaw 40008/20004
1 active call found

ABC#show voice call ?
<0-50> Voice interface slot #
rate voice call-rate in seconds
status Show status for active calls
summary Summary of all voice calls
| Output modifiers
<cr>

ABC#show voice call sum
ABC#show voice call summary
PORT CODEC VAD VTSP STATE VPM STATE
============== ========= === ===================== =====================
0/0/0 - - - FXOLS_ONHOOK
0/0/1 - - - FXOLS_ONHOOK
0/0/2 - - - FXOLS_ONHOOK
0/0/3 - - - FXOLS_ONHOOK
50/0/1.1 - - - EFXS_ONHOOK
50/0/1.2 - - - EFXS_ONHOOK
50/0/30.1 - - - EFXS_ONHOOK
50/0/31.1 - - - EFXS_ONHOOK
50/0/99.1 g711ulaw y S_CONNECT EFXS_CONNECT


ABC#show voice port summary
0/0/0 -- fxo-ls up dorm idle on-hook y
0/0/1 -- fxo-ls up dorm idle on-hook y
0/0/2 -- fxo-ls up dorm idle on-hook y
0/0/3 -- fxo-ls up dorm idle on-hook y
50/0/1 1 efxs up dorm on-hook idle y
50/0/1 2 efxs up dorm on-hook idle y
50/0/30 1 efxs up dorm on-hook idle y
50/0/31 1 efxs up dorm on-hook idle y
50/0/99 1 efxs up up off-hook idle y

 

ABC#show run

voice-port 0/0/0
trunk-group MAIN
supervisory disconnect dualtone mid-call
cptone SA
timeouts initial 0
timeouts interdigit 5
timeouts call-disconnect 1
timeouts ringing 5
timeouts wait-release 1
connection plar opx 71311
caller-id enable
cable-detect
!
voice-port 0/0/1
trunk-group MAIN
supervisory disconnect dualtone mid-call
cptone SA
timeouts initial 0
timeouts interdigit 5
timeouts call-disconnect 1
timeouts ringing 5
timeouts wait-release 1
connection plar opx 71311
caller-id enable
cable-detect
!
voice-port 0/0/2
trunk-group MAIN
supervisory disconnect dualtone mid-call
cptone SA
timeouts initial 0
timeouts interdigit 5
timeouts call-disconnect 1
timeouts ringing 5
timeouts wait-release 1
connection plar opx 71311
caller-id enable
cable-detect

 

 

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