03-03-2015 06:42 AM - edited 03-17-2019 02:11 AM
Good Day. We are new to Cisco CM moving over from a Nortel platform so any help would be appreciated. How can we build a Speed Call List in CM that can be used by an individual or by a group of users? How would the user use the Speed Call list from their Jabber Desktop client or phone? We are on CM 10.5.1 and Jabber 10.5.
Thanks
Jim
03-03-2015 07:18 AM
If you want a shared set of "speed dials" (Because a real speed dial is tied to a physical button on your phone, and is configured PER phone), simply configure them as translation patterns so anyone can dial them.
03-03-2015 08:30 AM
As jaime indicated you can simply just setup translations to do a company speed dial. Another method is to use a third-party product such as "www.andtek.com" directory services.. Such as http://www.andtek.com/communications-products-directory.html.
KB
03-03-2015 09:56 AM
Thanks Jamie and Kevin. How do we setup one speed call list for one phone or user?
Jim
03-03-2015 02:31 PM
Go to the device config page and set the speed dial on the left hand side.
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