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jdove2005
Beginner

BUILDING AN INDIVIDUAL SPEED CALL LIST IN CM

Good Day.  We are new to Cisco CM moving over from a Nortel platform so any help would be appreciated.  How can we build a Speed Call List in CM that can be used by an individual or by a group of users?  How would the user use the Speed Call list from their Jabber Desktop client or phone?  We are on CM 10.5.1 and Jabber 10.5.

Thanks

Jim


 

4 REPLIES 4
Jaime Valencia
Hall of Fame Cisco Employee

If you want a shared set of "speed dials" (Because a real speed dial is tied to a physical button on your phone, and is configured PER phone), simply configure them as translation patterns so anyone can dial them.

HTH

java

if this helps, please rate

As jaime indicated you can simply just setup translations to do a company speed dial.  Another method is to use a third-party product such as "www.andtek.com" directory services..  Such as http://www.andtek.com/communications-products-directory.html.  

 

KB

R

 

 

 
jdove2005
Beginner

Thanks Jamie and Kevin.  How do we setup one speed call list for one phone or user?

 

Jim

Jaime Valencia
Hall of Fame Cisco Employee

Go to the device config page and set the speed dial on the left hand side.

HTH

java

if this helps, please rate
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