05-25-2018 03:33 AM - edited 03-17-2019 12:53 PM
I can see that Cisco Business Edition end-of-life is near. What would be the recommended Cisco platform for small businesses for like 400 agents only?
05-25-2018 05:24 AM
Hi there
BE6K shouldbe your best fit. There is always been a replacement for the EOL models. You can go with BE6K M5 models. Please refer the replacement model parts.
Hope this helps
Cheers
Rath!
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05-25-2018 05:42 AM
Do you mean 400 concurrently logged in contact center agents or 400 phones or 400 configured, not necessarily logged in at the same time agent? Just clarifying as you are asking about BE, yet talking about agents.
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