CAD agent cannot log in after shared line removed (UCCE)
I keep running into the old "An extension on the agent phone is shared..." error due to agent extensions being added to user device profiles. Even after I remove the extension from the other devices I still receive the error.
I've removed the association to the application use and have even tried deleting and recreating the extension to no avail. Anybody know of a way to resolve this WITHOUT restarting the CTI service on callmanager?
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