ā06-27-2012 12:17 AM - edited ā03-16-2019 11:52 AM
Hi,
We have a call manager version 7.x .Is there any way to automate the Call Details records? What I am looking is that we schedule the call detail report say from Gateway Utilization from Date x to date y and automatically send to email address configured in Mail parameters of CDR.
Please advice.
regds,
aman
Solved! Go to Solution.
ā06-29-2012 05:12 AM
No it's not in any CUCM version.
ā06-27-2012 03:19 AM
There is a mail server configuration where reports can be emailed, "Mail server criteriaāCAR uses this information to successfully connect to the e-mail server to send alerts and reports by e-mail. If you do not want to send alerts or reports by e-mail, you do not need to specify this information."
http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/service/7_0_1/car/caranrpt.html#wpxref17187
I would test this out to see if it works as expected for the reports you want to have emailed.
ā06-27-2012 04:59 AM
Hi Joe,
Is there any way in Call Manager to email the reports AUTOMATICALLY which we have generated instead of using the option SEND REPORT wherein we need to manually enter email address of the reciepent?
If yes, where do we configure the reciepent's email ID?
regds,
aman
ā06-27-2012 05:11 AM
The only reports that can automatically be sent are under the CAR web page, Report Config > Automatic Generation/Report. There is a section alerts by email which only allow QOSNotification or ChargeLimitNotification. This would be a good feature request if you want to let your Cisco contact known you're interested in a feature like this to automatically email reports to a distribution list.
ā06-27-2012 09:40 PM
Hi Joe,
Is this option available in call manager version 8.X?
regds,
aman
ā06-29-2012 05:12 AM
No it's not in any CUCM version.
ā07-02-2012 04:46 AM
Hi Joe,
Thanks a lot for replies.
regds,
aman
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