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Call didn't pickup then it goes too Voicemail

vinoth777
Level 1
Level 1

‎11-29-2018 03:23 AM - edited ‎03-17-2019 01:47 PM

Someone called DN A then he didn't pick up then we forward the call to DN B (Forward No Answer Internal) then the DN B also didn't pick up then it goes too voicemail that is common.

 

My Question the voicemail should go to DN A or DN B - I think that should go to DN A - Correct me if I wrong.

 

Need a quick answer pls.voicemail 

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Dennis Mink
VIP Alumni
VIP Alumni

‎11-29-2018 04:24 AM

i think this post discusses that same question:

 

https://community.cisco.com/t5/ip-telephony-and-phones/call-forwarding-with-voicemail/td-p/3001562

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