01-20-2011 08:41 PM - edited 03-16-2019 03:00 AM
hi all
i have big problem.
ip phone 1001 , 1002
we useing a phone number EX) (1234)-1001 but we erase 1001 phone number and route plane report too.
and i m calling 1001
EX) 1002 --->1001
It's ok no problem i can see disconnect voice.
BUT,
im calling throuht PSTN call
14~20 seconds i can see calling sound.
it is not correct.
EX) Mobile phone ---> 1234-1001
14~20 seconds later disconnect.
why... i don't know why..
any answer or any thing im ok
plz help me
im attached debug isdn q931
calling number 021003
called number XX703976
*Jan 21 03:02:16.950: ISDN Se0/1/1:15 Q931: Applying typeplan for sw-type 0x12 is 0x0 0x0, Calling num 021003
*Jan 21 03:02:16.950: ISDN Se0/1/1:15 Q931: Sending SETUP callref = 0x1AFB callID = 0x8D17 switch = primary-net5 interface = User
*Jan 21 03:02:16.950: ISDN Se0/1/1:15 Q931: TX -> SETUP pd = 8 callref = 0x1AFB
Bearer Capability i = 0x8090A3
Standard = CCITT
Transfer Capability = Speech
Transfer Mode = Circuit
Transfer Rate = 64 kbit/s
Channel ID i = 0xA9839F
Exclusive, Channel 31
Calling Party Number i = 0x0081, '021003'
Plan:Unknown, Type:Unknown
Called Party Number i = 0x80, 'XX703976'
Plan:Unknown, Type:Unknown
*Jan 21 03:02:17.066: ISDN Se0/1/1:15 Q931: RX <- CALL_PROC pd = 8 callref = 0x9AFB
Channel ID i = 0xA9839F
Exclusive, Channel 31
Progress Ind i = 0x8288 - In-band info or appropriate now available
*Jan 21 03:02:17.202: ISDN Se0/0/0:15 Q931: RX <- SETUP pd = 8 callref = 0x3232
Sending Complete
Bearer Capability i = 0x8090A3
Standard = CCITT
Transfer Capability = Speech
Transfer Mode = Circuit
Transfer Rate = 64 kbit/s
Channel ID i = 0xA9838D
Exclusive, Channel 13
Calling Party Number i = 0x0080, '01147453XX'
Plan:Unknown, Type:Unknown
Called Party Number i = 0x80, '3283'
Plan:Unknown, Type:Unknown
*Jan 21 03:02:17.206: ISDN Se0/0/0:15 Q931: Received SETUP callref = 0xB232 callID = 0x0413 switch = primary-net5 interface = User
*Jan 21 03:02:17.222: ISDN Se0/0/0:15 Q931: TX -> CALL_PROC pd = 8 callref = 0xB232
Channel ID i = 0xA9838D
Exclusive, Channel 13
*Jan 21 03:02:17.238: ISDN Se0/0/0:15 Q931: TX -> DISCONNECT pd = 8 callref = 0xB232
Cause i = 0x8091 - User busy
*Jan 21 03:02:17.470: ISDN Se0/1/0:15 Q931: TX -> DISCONNECT pd = 8 callref = 0x1AF9
Cause i = 0x8090 - Normal call clearing
*Jan 21 03:02:17.542: ISDN Se0/1/0:15 Q931: RX <- RELEASE pd = 8 callref = 0x9AF9
Cause i = 0x8090 - Normal call clearing
*Jan 21 03:02:17.546: ISDN Se0/1/0:15 Q931: TX -> RELEASE_COMP pd = 8 callref = 0x1AF9
*Jan 21 03:02:17.614: ISDN Se0/1/1:15 Q931: RX <- ALERTING pd = 8 callref = 0x9AFB
Progress Ind i = 0x8081 - Call not end-to-end ISDN, may have in-band info
*Jan 21 03:02:17.854: ISDN Se0/0/1:15 Q931: RX <- RELEASE pd = 8 callref = 0x2E9E
*Jan 21 03:02:17.854: ISDN Se0/0/1:15 Q931: TX -> RELEASE_COMP pd = 8 callref = 0xAE9E
*Jan 21 03:02:18.258: ISDN Se0/0/0:15 Q931: RX <- RELEASE pd = 8 callref = 0x3232
* Channel ID i = 0xA9838D
Exclusive, Channel 13
Calling Party Number i = 0x0080, '0114745333'
*Jan 21 03:02:43.046: %ISDN-6-CONNECT: Interface Serial0/1/0:29 is now connected to 901047575882 N/A
*Jan 21 03:02:43.046: ISDN Se0/1/0:15 Q931: TX -> CONNECT_ACK pd = 8 callref = 0x1AFA
*Jan 21 03:02:43.350: ISDN Se0/1/1:15 Q931: RX <- DISCONNECT pd = 8 callref = 0x9AFB
Cause i = 0x8090 - Normal call clearing
Progress Ind i = 0x8088 - In-band info or appropriate now available
*Jan 21 03:02:43.350: ISDN Se0/1/1:15 Q931: call_disc: PI received in disconnect; Postpone sending RELEAS
01-21-2011 05:06 AM
Want you understand your problem. If you call internally extension 1001, you get busy tone in calling phone. But you call same extension from PSTN, you get ring for some secs and then reorder tone. Is my understanding is correct.
In debug I see the called party number is XX703976. Is this numbering is correct. In CUCM are you translating XX703976 to 1001.Can check and confirm if you provided right debug.
01-23-2011 04:47 AM
hi Avinash Mohod
thank you.
problem is why disconnect message late. it is point
XX703976 number is disapeared but mobile phone to XX703976 calling and ringing continue at 15seconds
01-22-2011 10:39 AM
Hello,
It seems that the service provider disconnects the calls, could we please get some clarification from the service provider why do they disconnect the call as the disconnect cause code is normal.
Seems like a service provider issue to me.
Hope this helps.
Please rate if posts are useful
Regards,
Amit
01-23-2011 04:54 AM
hi Amit Divekar
thank you your answer
Seems like a service provider issue to me.
why do u think provider issue??
CUCM didnt have number but voice gateway back altering.
it is cucm or gateway problem.
08-14-2014 10:18 AM
Hello,
So, you must to understand the call flow.
Phone -> CUCM -> Gateway -> PSTN -> Called Party
The final disconnection point is provided by your telco, and it can send the disconnect late, but your channel sould be avaliable.
best regards.
Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community: