10-02-2013 01:34 AM - edited 03-16-2019 07:39 PM
Hey,
I have seen this issue in CUCM but not CME where the call drops after a period.
Its a sip call and not sure what could be wrong, can someone please help me
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Shibly Ibrahim
Solved! Go to Solution.
10-02-2013 07:04 AM
Hello, It seems the CME is disconnecting the call after the default value of Min-SE timer (30 mins) expires.
So, you can try increasing the timer beyond 30 mins (1800 sec) under voice service voip.
Router(config)# voice service voip
Router(conf-voi-serv)# sip
Router(conf-serv-sip)# min-se <90-86400> Min value of Session Expires Header (in seconds)
10-02-2013 04:03 AM
Hi Mohamed,
Few more inputs required for further analysis.
Please share the topology and make one test call to get the debug ccsip all and share it.
Regards,
Nishant Savalia
10-02-2013 04:09 AM
Main thing to get to know is who is releasing the cal and what clear code (cause code) you are getting while call is being released?
Regards,
Nishant Savalia
10-02-2013 04:18 AM
Hey Nishant,
Please find log below. Call to
The call disconnected on my mobile but the not the IP phone. The IP phone shows as if the call is still alive but actually its dead.
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Shibly Ibrahim
10-02-2013 04:19 AM
10-02-2013 04:29 AM
Hi,
Can you tell which IP address is of which side?
192.168.42.160
88.215.61.195
Also share Calling number & called number?
Regards,
Nishant Savalia
10-02-2013 04:32 AM
Hey,
Thanks for your quick response.
192.168.42.160 is the CME address
88.215.61.195 is the SIP Providers address
Please rate the post
Shibly Ibrahim
10-02-2013 04:38 AM
Please share the calling number & called number too because this log contains lot of other number traces.
Also please share your topology i.e do you have sip trunk from CUCM to CME (gateway)?
IP address of CUCM?
Regards,
Nishant Savalia
10-02-2013 04:40 AM
Hey,
Calling number : 300 or also shown as ending 33331
Called number: ending 3361
Please rate the post
Shibly Ibrahim
10-02-2013 07:04 AM
Hello, It seems the CME is disconnecting the call after the default value of Min-SE timer (30 mins) expires.
So, you can try increasing the timer beyond 30 mins (1800 sec) under voice service voip.
Router(config)# voice service voip
Router(conf-voi-serv)# sip
Router(conf-serv-sip)# min-se <90-86400> Min value of Session Expires Header (in seconds)
06-22-2017 06:59 AM
Thank you Suresh Subramanian for sharing this post. This also helped me resolve the issues I had recently. Scotland SIP Carrier via the client ISP service.
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