08-20-2012 08:18 AM - edited 03-16-2019 12:46 PM
Hello guys,
I've call dropping problems when dialing an external number from my VoIP network. Called number is a 0800 and it's answer by an IVR, with other called numbers everything works (hold, for example).
My issue is just with 0800 numbers!
ccCallDisconnect:
Cause Value=41, Call Entry(Disconnect Cause=0)
DEBUG VOIP CCAPI ALL gives:
SAE-CCS-DEFENSE-RTC-EXPE#
Aug 20 16:59:29.626: //-1/xxxxxxxxxxxx/CCAPI/cc_api_supported_data:
data_mode=0x10082
Aug 20 16:59:29.630: //857/xxxxxxxxxxxx/CCAPI/cc_get_call_entry:
Call Entry Is Not Found
Aug 20 16:59:29.634: //857/xxxxxxxxxxxx/CCAPI/cc_get_call_entry:
Call Entry Is Not Found
Aug 20 16:59:29.634: //-1/002128B70800/CCAPI/cc_api_display_ie_subfields:
cc_api_call_setup_ind_common:
cisco-username=22.255.31.27
----- ccCallInfo IE subfields -----
cisco-ani=155238470
cisco-anitype=0
cisco-aniplan=1
cisco-anipi=1
cisco-anisi=1
dest=0820346020
cisco-desttype=0
cisco-destplan=0
cisco-rdie=FFFFFFFF
cisco-rdn=
cisco-lastrdn=
cisco-rdntype=-1
cisco-rdnplan=-1
cisco-rdnpi=-1
cisco-rdnsi=-1
cisco-redirectreason=-1 fwd_final_type =0
final_redirectNumber =
hunt_group_timeout =0
Aug 20 16:59:29.638: //-1/002128B70800/CCAPI/cc_api_call_setup_ind_common:
Interface=0x49F63A88, Call Info(
Calling Number=155238470,(Calling Name=)(TON=Unknown, NPI=ISDN, Screening=User, Passed, Presentation=Restricted),
Called Number=0820346020(TON=Unknown, NPI=Unknown),
Calling Translated=FALSE, Subscriber Type Str=Unknown, FinalDestinationFlag=TRUE,
Incoming Dial-peer=0, Progress Indication=NULL(0), Calling IE Present=TRUE,
Source Trkgrp Route Label=, Target Trkgrp Route Label=, CLID Transparent=FALSE), Call Id=857
Aug 20 16:59:29.638: //-1/002128B70800/CCAPI/cc_api_call_setup_ind_common:
Interface Type=0, Protocol=1
Aug 20 16:59:29.638: //-1/002128B70800/CCAPI/cc_api_call_setup_ind_common:
After Number Translation Checking:
Calling Number=155238470(TON=Unknown, NPI=ISDN, Screening=User, Passed, Presentation=Restricted),
Called Number=0820346020(TON=Unknown, NPI=Unknown)
Aug 20 16:59:29.638: //857/xxxxxxxxxxxx/CCAPI/cc_insert_call_entry:
Total Call Count=0, Call Entry(Call Count On=FALSE, Incoming Call=TRUE)
Aug 20 16:59:29.638: //857/xxxxxxxxxxxx/CCAPI/cc_insert_call_entry:
Total Call Count=1
Aug 20 16:59:29.638: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:
Aug 20 16:59:29.638: :cc_get_feature_vsa malloc success
Aug 20 16:59:29.638: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:
Aug 20 16:59:29.638: cc_get_feature_vsa count is 1
Aug 20 16:59:29.638: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:
Aug 20 16:59:29.638: :FEATURE_VSA attributes are: feature_name:0,feature_time:1206488552,feature_id:635
Aug 20 16:59:29.638: //-1/xxxxxxxxxxxx/CCAPI/cc_init_call_entry:
Aug 20 16:59:29.638: call_init_entry calle is 47DCA560,callid is 857
Aug 20 16:59:29.638: //857/002128B70800/CCAPI/cc_insert_guid_pod_entry:
Incoming=TRUE, Call Id=857
Aug 20 16:59:29.638: //857/002128B70800/CCAPI/cc_api_call_setup_ind_common:
Set Up Event Sent;
Call Info(Calling Number=155238470(TON=Unknown, NPI=ISDN, Screening=User, Passed, Presentation=Restricted),
Called Number=0820346020(TON=Unknown, NPI=Unknown))
Aug 20 16:59:29.638: //857/002128B70800/CCAPI/cc_incr_if_call_volume:
Remote IP Address=22.255.31.27, Hwidb=GigabitEthernet0/0
Aug 20 16:59:29.638: //857/002128B70800/CCAPI/cc_incr_if_call_volume:
Total Call Count=1, Voip Call Count=1, MMoip Call Count=0
Aug 20 16:59:29.638: //857/002128B70800/CCAPI/cc_process_call_setup_ind:
Event=0x50ACEFE8
Aug 20 16:59:29.638: //-1/xxxxxxxxxxxx/CCAPI/cc_setupind_registration_lookup:
Matching Parameters; Called Number=0820346020, Call Transfer Consult Id=
Aug 20 16:59:29.638: //-1/xxxxxxxxxxxx/CCAPI/cc_setupind_match_search:
Searching Node;
Called Number=0820346020, Call Transfer Consult Id=
Aug 20 16:59:29.638: //-1/xxxxxxxxxxxx/CCAPI/cc_setupind_match_compare:
Aug 20 16:59:29.638: Comparing SSOpCode; 0x50 and 0x0
Aug 20 16:59:29.638: //-1/xxxxxxxxxxxx/CCAPI/cc_setupind_match_compare:
Aug 20 16:59:29.638: Comparing SSOpCode; 0x12 and 0x0
Aug 20 16:59:29.638: //-1/xxxxxxxxxxxx/CCAPI/cc_setupind_match_search:
Try with the demoted called number 0820346020
Aug 20 16:59:29.638: //-1/xxxxxxxxxxxx/CCAPI/cc_setupind_match_compare:
Aug 20 16:59:29.638: Comparing SSOpCode; 0x50 and 0x0
Aug 20 16:59:29.638: //-1/xxxxxxxxxxxx/CCAPI/cc_setupind_match_compare:
Aug 20 16:59:29.638: Comparing SSOpCode; 0x12 and 0x0
Aug 20 16:59:29.638: //-1/xxxxxxxxxxxx/CCAPI/cc_setupind_registration_lookup:
No Matching Node
Aug 20 16:59:29.642: //-1/xxxxxxxxxxxx/CCAPI/ccAppInitializePID:
Application Process Name=_ManagedAppProcess_Default, Application Process Id=149, Application Handle=0x47DD1360
Aug 20 16:59:29.642: //857/002128B70800/CCAPI/ccCallSetContext:
Context=0x47DE74A0
Aug 20 16:59:29.642: //857/002128B70800/CCAPI/cc_process_call_setup_ind:
>>>>CCAPI handed cid 857 with tag 0 to app "_ManagedAppProcess_Default"
Aug 20 16:59:29.642: //-1/xxxxxxxxxxxx/CCAPI/ccAppInitialize:
Application Name=_ManagedAppProcess_Default, Application Process Id=149, Application Handle=0x4A934A28
Aug 20 16:59:29.642: //857/002128B70800/CCAPI/ccCallProceeding:
Progress Indication=NULL(0)
Aug 20 16:59:29.646: //857/002128B70800/CCAPI/ccCallSetupRequest:
Destination=, Calling IE Present=TRUE, Mode=0,
Outgoing Dial-peer=1, Params=0x47DE9B00, Progress Indication=NULL(0)
Aug 20 16:59:29.646: //857/002128B70800/CCAPI/ccCallSetupRequest:
Outgoing Dial-peer(Tag=1, Trunk Group List=0x50945710)
Aug 20 16:59:29.646: //857/002128B70800/CCAPI/cc_fill_tg_params:
Not a cic call
Aug 20 16:59:29.646: //857/002128B70800/CCAPI/ccCallSetupRequest:
Params(Target Trkgrp Route Label=PSTN-IN, tg_label_flag=TRUE)
Aug 20 16:59:29.646: //857/002128B70800/CCAPI/ccCallSetupRequest:
Trunk Group Select Interface Success;
Interface=0x50B13190, Selected Interface=1, Selected DSL=0
Aug 20 16:59:29.646: //857/002128B70800/CCAPI/ccCheckClipClir:
In: Calling Number=155238470(TON=Unknown, NPI=ISDN, Screening=User, Passed, Presentation=Restricted)
Aug 20 16:59:29.646: //857/002128B70800/CCAPI/ccCheckClipClir:
Calling Party Number Is User Provided
Aug 20 16:59:29.646: //857/002128B70800/CCAPI/ccCheckClipClir:
Out: Calling Number=155238470(TON=Unknown, NPI=ISDN, Screening=User, Passed, Presentation=Restricted)
Aug 20 16:59:29.646: //857/002128B70800/CCAPI/ccCallSetupRequest:
Destination Pattern=0T, Called Number=0820346020, Digit Strip=TRUE
Aug 20 16:59:29.646: //857/002128B70800/CCAPI/ccCallSetupRequest:
Calling Number=155238470(TON=Unknown, NPI=ISDN, Screening=User, Passed, Presentation=Restricted),
Called Number=0820346020(TON=Unknown, NPI=Unknown),
Redirect Number=, Display Info=
Account Number=22.255.31.27, Final Destination Flag=TRUE,
Guid=002128B7-F350-2103-0800-6002160A0B89, Outgoing Dial-peer=1
Aug 20 16:59:29.646: //857/002128B70800/CCAPI/cc_api_display_ie_subfields:
ccCallSetupRequest:
cisco-username=22.255.31.27
----- ccCallInfo IE subfields -----
cisco-ani=155238470
cisco-anitype=0
cisco-aniplan=1
cisco-anipi=1
cisco-anisi=1
dest=0820346020
cisco-desttype=0
cisco-destplan=0
cisco-rdie=FFFFFFFF
cisco-rdn=
cisco-lastrdn=
cisco-rdntype=-1
cisco-rdnplan=-1
cisco-rdnpi=-1
cisco-rdnsi=-1
cisco-redirectreason=-1 fwd_final_type =0
final_redirectNumber =
hunt_group_timeout =0
Aug 20 16:59:29.646: //857/002128B70800/CCAPI/ccIFCallSetupRequestPrivate:
Interface=0x50B13190, Interface Type=6, Destination=, Mode=0x0,
Call Params(Calling Number=155238470,(Calling Name=)(TON=Unknown, NPI=ISDN, Screening=User, Passed, Presentation=Restricted),
Called Number=0820346020(TON=Unknown, NPI=Unknown), Calling Translated=FALSE,
Subscriber Type Str=Unknown, FinalDestinationFlag=TRUE, Outgoing Dial-peer=1, Call Count On=FALSE,
Source Trkgrp Route Label=, Target Trkgrp Route Label=PSTN-IN, tg_label_flag=2, Application Call Id=)
Aug 20 16:59:29.646: //858/xxxxxxxxxxxx/CCAPI/cc_insert_call_entry:
Total Call Count=1, Call Entry(Call Count On=FALSE, Incoming Call=FALSE)
Aug 20 16:59:29.646: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:
Aug 20 16:59:29.646: :cc_get_feature_vsa malloc success
Aug 20 16:59:29.646: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:
Aug 20 16:59:29.646: cc_get_feature_vsa count is 2
Aug 20 16:59:29.646: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:
Aug 20 16:59:29.646: :FEATURE_VSA attributes are: feature_name:0,feature_time:1206488328,feature_id:636
Aug 20 16:59:29.646: //-1/xxxxxxxxxxxx/CCAPI/cc_init_call_entry:
Aug 20 16:59:29.646: call_init_entry calle is 47DCBD10,callid is 858
Aug 20 16:59:29.646: //857/002128B70800/CCAPI/cc_peer_bind:
Bind=TRUE, Binder Call Id=857, Bindee Call Id=858
Aug 20 16:59:29.646: //858/002128B70800/CCAPI/cc_insert_guid_pod_entry:
Incoming=FALSE, Call Id=858
Aug 20 16:59:29.646: //858/002128B70800/CCAPI/cc_set_voice_port_value:
CC_IF_TELEPHONY: Echo=0, Playout=0
Aug 20 16:59:29.650: //858/002128B70800/CCAPI/ccIFCallSetupRequestPrivate:
SPI Call Setup Request Is Success; Interface Type=6, FlowMode=1
Aug 20 16:59:29.650: //857/002128B70800/CCAPI/ccCallSetupRequest:
Trunk Group Call Setting;
Call Entry(Retry Count=0, Voice Class Cause Code=0)
Aug 20 16:59:29.650: //857/002128B70800/CCAPI/ccCallSetupRequest:exit@2521
Aug 20 16:59:29.650: //858/002128B70800/CCAPI/ccCallSetContext:
Context=0x47DE9AB0
Aug 20 16:59:29.650: //857/002128B70800/CCAPI/ccSaveDialpeerTag:
Outgoing Dial-peer=1
Aug 20 16:59:29.650: //857/002128B70800/CCAPI/cc_api_modify_tgt_cid_call_active_record:
Target Trkgrp Route Label=PSTN-IN, tg_label_flag=TRUE, Call Id=0x359
Aug 20 16:59:30.090: //858/002128B70800/CCAPI/cc_api_call_proceeding:
Interface=0x50B13190, Progress Indication=NULL(0)
Aug 20 16:59:30.090: //858/002128B70800/CCAPI/cc_api_call_proceeding:exit@7008
Aug 20 16:59:30.854: //858/002128B70800/CCAPI/cc_api_call_cut_progress:
Interface=0x50B13190, Progress Indication=DESTINATION IS NON ISDN(2), Signal Indication=INTERCEPT(2),
Cause Value=0
Aug 20 16:59:30.854: //858/002128B70800/CCAPI/cc_api_call_cut_progress:
Call Entry(Responsed=TRUE)
Aug 20 16:59:30.854: //857/002128B70800/CCAPI/ccCallCutProgress:
Progress Indication=INBAND(8), Signal Indication=INTERCEPT(2), Cause Value=0
Voice Call Send Alert=FALSE, Call Entry(Alert Sent=FALSE)
Aug 20 16:59:30.854: //857/002128B70800/CCAPI/ccCallCutProgress:
Call Entry(Responsed=TRUE)
Aug 20 16:59:30.854: //858/002128B70800/CCAPI/cc_api_get_called_ccm_detected:
CallInfo(ccm detected=0)
Aug 20 16:59:30.854: //857/xxxxxxxxxxxx/CCAPI/ccConferenceCreate:
(confID=0x51EAE788, callID1=0x359, callID2=0x35A, tag=0x0)
Aug 20 16:59:30.854: //857/xxxxxxxxxxxx/CCAPI/ccConferenceCreate:
(confID=0x51EAE788, callID1=0x359, gcid=0-0-0-0, tag=0x0)
Aug 20 16:59:30.854: //858/xxxxxxxxxxxx/CCAPI/ccConferenceCreate:
(confID=0x51EAE788, callID2=0x35A, gcid=0-0-0-0, tag=0x0)
Aug 20 16:59:30.854: //857/002128B70800/CCAPI/ccConferenceCreate:
Conference Id=0x51EAE788, Call Id1=857, Call Id2=858, Tag=0x0
Aug 20 16:59:30.854: //857/xxxxxxxxxxxx/CCAPI/cc_api_get_xcode_stream:
Aug 20 16:59:30.854: cc_api_get_xcode_stream : 4534
Aug 20 16:59:30.854: //857/xxxxxxxxxxxx/CCAPI/cc_api_bridge_done:
Conference Id=0x106, Source Interface=0x49F63A88, Source Call Id=857,
Destination Call Id=858, Disposition=0x0, Tag=0x0
Aug 20 16:59:30.854: //858/xxxxxxxxxxxx/CCAPI/cc_api_bridge_done:
Conference Id=0x106, Source Interface=0x50B13190, Source Call Id=858,
Destination Call Id=857, Disposition=0x0, Tag=0xFFFFFFFF
Aug 20 16:59:30.854: //857/002128B70800/CCAPI/cc_generic_bridge_done:
Conference Id=0x106, Source Interface=0x50B13190, Source Call Id=858,
Destination Call Id=857, Disposition=0x0, Tag=0xFFFFFFFF
Aug 20 16:59:30.854: //857/002128B70800/CCAPI/ccConferenceCreate:
Call Entry(Conference Id=0x106, Destination Call Id=858)
Aug 20 16:59:30.854: //858/002128B70800/CCAPI/ccConferenceCreate:
Call Entry(Conference Id=0x106, Destination Call Id=857)
Aug 20 16:59:30.854: //858/002128B70800/CCAPI/cc_api_caps_ind:
Destination Interface=0x49F63A88, Destination Call Id=857, Source Call Id=858,
Caps(Codec=0x1, Fax Rate=0x1, Vad=0x1,
Modem=0x2, Codec Bytes=20, Signal Type=3)
Aug 20 16:59:30.854: //858/002128B70800/CCAPI/cc_api_caps_ind:
Caps(Playout Mode=1, Playout Initial=60(ms), Playout Min=40(ms),
Playout Max=1000(ms), Fax Nom=300(ms))
Aug 20 16:59:30.858: //857/002128B70800/CCAPI/cc_process_notify_bridge_done:
Conference Id=0x106, Call Id1=857, Call Id2=858
Aug 20 16:59:32.902: //857/002128B70800/CCAPI/cc_api_caps_ind:
Destination Interface=0x50B13190, Destination Call Id=858, Source Call Id=857,
Caps(Codec=0x1, Fax Rate=0x2, Vad=0x1,
Modem=0x0, Codec Bytes=160, Signal Type=2)
Aug 20 16:59:32.902: //857/002128B70800/CCAPI/cc_api_caps_ind:
Caps(Playout Mode=1, Playout Initial=60(ms), Playout Min=40(ms),
Playout Max=1000(ms), Fax Nom=300(ms))
Aug 20 16:59:32.902: //857/002128B70800/CCAPI/cc_api_caps_ack:
Destination Interface=0x50B13190, Destination Call Id=858, Source Call Id=857,
Caps(Codec=g711ulaw(0x1), Fax Rate=FAX_RATE_VOICE(0x2), Vad=OFF(0x1),
Modem=OFF(0x0), Codec Bytes=160, Signal Type=2, Seq Num Start=1173)
Aug 20 16:59:32.902: //857/002128B70800/CCAPI/cc_api_caps_ind:
Destination Interface=0x50B13190, Destination Call Id=858, Source Call Id=857,
Caps(Codec=0x1, Fax Rate=0x2, Vad=0x1,
Modem=0x0, Codec Bytes=160, Signal Type=2)
Aug 20 16:59:32.902: //857/002128B70800/CCAPI/cc_api_caps_ind:
Caps(Playout Mode=1, Playout Initial=60(ms), Playout Min=40(ms),
Playout Max=1000(ms), Fax Nom=300(ms))
Aug 20 16:59:32.902: //857/002128B70800/CCAPI/cc_api_caps_ack:
Destination Interface=0x50B13190, Destination Call Id=858, Source Call Id=857,
Caps(Codec=g711ulaw(0x1), Fax Rate=FAX_RATE_VOICE(0x2), Vad=OFF(0x1),
Modem=OFF(0x0), Codec Bytes=160, Signal Type=2, Seq Num Start=1173)
Aug 20 16:59:32.902: //858/002128B70800/CCAPI/cc_api_caps_ack:
Destination Interface=0x49F63A88, Destination Call Id=857, Source Call Id=858,
Caps(Codec=g711ulaw(0x1), Fax Rate=FAX_RATE_VOICE(0x2), Vad=OFF(0x1),
Modem=OFF(0x0), Codec Bytes=160, Signal Type=2, Seq Num Start=1173)
Aug 20 16:59:32.902: //858/002128B70800/CCAPI/cc_api_caps_ack:
Destination Interface=0x49F63A88, Destination Call Id=857, Source Call Id=858,
Caps(Codec=g711ulaw(0x1), Fax Rate=FAX_RATE_VOICE(0x2), Vad=OFF(0x1),
Modem=OFF(0x0), Codec Bytes=160, Signal Type=2, Seq Num Start=1173)
Aug 20 16:59:32.902: //858/002128B70800/CCAPI/cc_api_voice_mode_event:
Call Id=858
Aug 20 16:59:32.906: //858/002128B70800/CCAPI/cc_api_voice_mode_event:
Call Entry(Context=0x47DE9AB0)
Aug 20 16:59:32.906: //858/002128B70800/CCAPI/cc_api_voice_mode_event:
Call Id=858
Aug 20 16:59:32.906: //858/002128B70800/CCAPI/cc_api_voice_mode_event:
Call Entry(Context=0x47DE9AB0)
Aug 20 16:59:32.906: //857/002128B70800/CCAPI/cc_api_caps_ind:
Destination Interface=0x50B13190, Destination Call Id=858, Source Call Id=857,
Caps(Codec=0x1, Fax Rate=0x2, Vad=0x1,
Modem=0x0, Codec Bytes=160, Signal Type=2)
Aug 20 16:59:32.906: //857/002128B70800/CCAPI/cc_api_caps_ind:
Caps(Playout Mode=1, Playout Initial=60(ms), Playout Min=40(ms),
Playout Max=1000(ms), Fax Nom=300(ms))
Aug 20 16:59:32.906: //857/002128B70800/CCAPI/cc_api_caps_ack:
Destination Interface=0x50B13190, Destination Call Id=858, Source Call Id=857,
Caps(Codec=g711ulaw(0x1), Fax Rate=FAX_RATE_VOICE(0x2), Vad=OFF(0x1),
Modem=OFF(0x0), Codec Bytes=160, Signal Type=2, Seq Num Start=1173)
Aug 20 16:59:32.906: //858/002128B70800/CCAPI/cc_api_caps_ack:
Destination Interface=0x49F63A88, Destination Call Id=857, Source Call Id=858,
Caps(Codec=g711ulaw(0x1), Fax Rate=FAX_RATE_VOICE(0x2), Vad=OFF(0x1),
Modem=OFF(0x0), Codec Bytes=160, Signal Type=2, Seq Num Start=1173)
Aug 20 16:59:32.910: //858/002128B70800/CCAPI/cc_api_voice_mode_event:
Call Id=858
Aug 20 16:59:32.910: //858/002128B70800/CCAPI/cc_api_voice_mode_event:
Call Entry(Context=0x47DE9AB0)
Aug 20 16:59:46.726: //858/002128B70800/CCAPI/cc_api_call_connected:
Interface=0x50B13190, Data Bitmask=0x1, Progress Indication=NULL(0),
Connection Handle=0
Aug 20 16:59:46.726: //858/002128B70800/CCAPI/cc_api_call_connected:
Call Entry(Connected=TRUE, Responsed=TRUE, Retry Count=0)
Aug 20 16:59:46.726: //858/002128B70800/CCAPI/cc_api_call_connected:exit@5772
Aug 20 16:59:46.730: //857/002128B70800/CCAPI/ccCallConnect:
Progress Indication=INBAND(8), Data Bitmask=0x1
Aug 20 16:59:46.730: //858/002128B70800/CCAPI/cc_api_get_called_ccm_detected:
CallInfo(ccm detected=0)
Aug 20 16:59:46.730: //857/002128B70800/CCAPI/ccCallConnect:
Call Entry(Connected=TRUE, Responsed=TRUE)
Aug 20 16:59:58.731: //857/002128B70800/CCAPI/cc_api_call_disconnected:
Cause Value=41, Interface=0x49F63A88, Call Id=857
Aug 20 16:59:58.731: //857/002128B70800/CCAPI/cc_api_call_disconnected:
Call Entry(Responsed=TRUE, Cause Value=41, Retry Count=0)
Aug 20 16:59:58.731: //857/002128B70800/CCAPI/ccConferenceDestroy:
Conference Id=0x106, Tag=0x0
Aug 20 16:59:58.731: //-1/xxxxxxxxxxxx/CCAPI/ccConferenceDestroy:
CALL_ERROR_INFORMATIONAL; mute call detection failed with confID=0x106
Aug 20 16:59:58.731: //857/xxxxxxxxxxxx/CCAPI/cc_api_bridge_drop_done:
Conference Id=0x106, Source Interface=0x49F63A88, Source Call Id=857,
Destination Call Id=858, Disposition=0x0, Tag=0x0
Aug 20 16:59:58.731: //858/xxxxxxxxxxxx/CCAPI/cc_api_bridge_drop_done:
Conference Id=0x106, Source Interface=0x50B13190, Source Call Id=858,
Destination Call Id=857, Disposition=0x0, Tag=0x0
Aug 20 16:59:58.731: //857/002128B70800/CCAPI/cc_generic_bridge_done:
Conference Id=0x106, Source Interface=0x50B13190, Source Call Id=858,
Destination Call Id=857, Disposition=0x0, Tag=0x0
Aug 20 16:59:58.731: //-1/xxxxxxxxxxxx/CCAPI/cc_get_call_entry:
CALL_ERROR_INFORMATIONAL; Call Id Is Invalid=-1
Aug 20 16:59:58.731: //857/002128B70800/CCAPI/ccCallDisconnect:
Cause Value=41, Tag=0x0, Call Entry(Previous Disconnect Cause=0, Disconnect Cause=41)
Aug 20 16:59:58.731: //857/002128B70800/CCAPI/ccCallDisconnect:
Start Calling Accounting;
Call Entry(Incoming=TRUE)
Aug 20 16:59:58.731: //857/002128B70800/CCAPI/ccCallDisconnect:
Cause Value=41, Call Entry(Disconnect Cause=41)
Aug 20 16:59:58.731: //857/002128B70800/CCAPI/ccCallDisconnect:
Call Entry(Disconnect Cause=41)
Aug 20 16:59:58.731: //857/002128B70800/CCAPI/ccCallDisconnect:
Cause Value=41, Call Entry(Responsed=TRUE, Cause Value=41)
Aug 20 16:59:58.731: //857/002128B70800/CCAPI/cc_api_get_transfer_info:
Transfer Number Is Null
Aug 20 16:59:58.731: //-1/xxxxxxxxxxxx/CCAPI/cc_get_call_entry:
CALL_ERROR_INFORMATIONAL; Call Id Is Invalid=-1
Aug 20 16:59:58.731: //858/002128B70800/CCAPI/ccCallDisconnect:
Cause Value=41, Tag=0x0, Call Entry(Previous Disconnect Cause=0, Disconnect Cause=0)
Aug 20 16:59:58.731: //858/002128B70800/CCAPI/ccCallDisconnect:
Start Calling Accounting;
Call Entry(Incoming=FALSE)
Aug 20 16:59:58.731: //858/002128B70800/CCAPI/ccCallDisconnect:
Cause Value=41, Call Entry(Disconnect Cause=0)
Aug 20 16:59:58.731: //858/002128B70800/CCAPI/ccCallDisconnect:
Cause Value=41, Call Entry(Responsed=TRUE, Cause Value=41)
Aug 20 16:59:58.731: //858/002128B70800/CCAPI/cc_api_get_transfer_info:
Transfer Number Is Null
Aug 20 16:59:58.739: //857/002128B70800/CCAPI/cc_api_get_transfer_info:
Transfer Number Is Null
Aug 20 16:59:58.739: //-1/xxxxxxxxxxxx/CCAPI/cc_api_icpif:
ExpectFactor=0xA
Aug 20 16:59:58.739: //857/002128B70800/CCAPI/cc_decr_if_call_volume:
Remote IP Address=22.255.31.27, Hwidb=GigabitEthernet0/0
Aug 20 16:59:58.739: //857/002128B70800/CCAPI/cc_decr_if_call_volume:
Total Call Count=0, Voip Call Count=0, MMoip Call Count=0
Aug 20 16:59:58.743: //857/002128B70800/CCAPI/cc_api_call_disconnect_done:
Disposition=0, Interface=0x49F63A88, Tag=0x0, Call Id=857,
Call Entry(Disconnect Cause=41, Voice Class Cause Code=0, Retry Count=0)
Aug 20 16:59:58.743: //857/002128B70800/CCAPI/cc_api_call_disconnect_done:
Call Disconnect Event Sent
Aug 20 16:59:58.743: //857/002128B70800/CCAPI/cc_delete_guid_pod_entry:
Incoming=TRUE
Aug 20 16:59:58.743: //-1/xxxxxxxxxxxx/CCAPI/cc_free_feature_vsa:
Aug 20 16:59:58.743: :cc_free_feature_vsa freeing 47E98DE0
Aug 20 16:59:58.743: //-1/xxxxxxxxxxxx/CCAPI/cc_free_feature_vsa:
Aug 20 16:59:58.743: vsacount in free is 1
Aug 20 16:59:58.743: //857/002128B70800/CCAPI/cc_delete_call_entry:
Total Call Count=1, Call Entry(Call Count On=FALSE, Incoming Call=TRUE)
Aug 20 16:59:58.743: //857/002128B70800/CCAPI/cc_delete_call_entry:
Total Call Count=0
Aug 20 16:59:58.743: //857/002128B70800/CCAPI/cc_delete_call_entry:
Deleting profileTable[0x51B703CC]
Aug 20 16:59:58.747: //0/xxxxxxxxxxxx/CCAPI/cc_get_call_entry:
Call Entry Is Not Found
Aug 20 16:59:58.747: //0/xxxxxxxxxxxx/CCAPI/cc_api_call_preempt_done:
CALL_ERROR_INFORMATIONAL; Call Entry Is Not Found
Aug 20 16:59:59.327: //858/002128B70800/CCAPI/cc_api_call_disconnect_done:
Disposition=0, Interface=0x50B13190, Tag=0x0, Call Id=858,
Call Entry(Disconnect Cause=41, Voice Class Cause Code=0, Retry Count=0)
Aug 20 16:59:59.327: //858/002128B70800/CCAPI/cc_api_call_disconnect_done:
tg for this call is PSTN-IN success/fail is 0
Aug 20 16:59:59.327: //858/002128B70800/CCAPI/cc_api_call_disconnect_done:
Prefix Is Not Defined From Peer; Peer=1, Called Number=0820346020
Aug 20 16:59:59.327: //858/002128B70800/CCAPI/cc_api_call_disconnect_done:
Call Disconnect Event Sent
Aug 20 16:59:59.327: //858/002128B70800/CCAPI/cc_delete_guid_pod_entry:
Incoming=FALSE
Aug 20 16:59:59.327: //-1/xxxxxxxxxxxx/CCAPI/cc_free_feature_vsa:
Aug 20 16:59:59.327: :cc_free_feature_vsa freeing 47E98D00
Aug 20 16:59:59.331: //-1/xxxxxxxxxxxx/CCAPI/cc_free_feature_vsa:
Aug 20 16:59:59.331: vsacount in free is 0
Aug 20 16:59:59.331: //858/002128B70800/CCAPI/cc_delete_call_entry:
Total Call Count=0, Call Entry(Call Count On=FALSE, Incoming Call=FALSE)
Aug 20 16:59:59.331: //858/002128B70800/CCAPI/cc_delete_call_entry:
Deleting profileTable[0x51B702DC]
Aug 20 16:59:59.331: //0/xxxxxxxxxxxx/CCAPI/cc_get_call_entry:
Call Entry Is Not Found
Aug 20 16:59:59.331: //0/xxxxxxxxxxxx/CCAPI/cc_api_call_preempt_done:
CALL_ERROR_INFORMATIONAL; Call Entry Is Not Found
SAE-CCS-DEFENSE-RTC-EXPE#undebu
SAE-CCS-DEFENSE-RTC-EXPE#undebug all
All possible debugging has been turned off
SAE-CCS-DEFENSE-RTC-EXPE#
"Media Termination Point Required" and "Wait for Far End H.245 Terminal Capability Set" are checked in the Call Manager (if unchecked, problem still the same).
ADDITIONAL INFORMATION:
SAE-CCS-DEFENSE-RTC-EXPE#sh h323 gateway cause-codes
CAUSE CODE STATISTICS AT 8w6d
DISC CAUSE CODE FROM OTHER PEER FROM H323 PEER
1 unassigned number (1) 3 6
3 no route to destinatio 5 0
16 normal call clearing ( 66 194
19 no user answer (19) 0 1
27 destination out of ord 0 9
38 network out of order ( 0 2
41 temporary failure (41) 79 1
102 recovery on timer expi 2 0
In my opinion my issues is related with mute and one time-out interval (maybe)...
Thanks in advance.
Alejandro
09-06-2012 04:01 AM
First of all congratulation for the workaround Cesar.
What I don't understand is why you had this problem, if you are listening to an IVR there is RTP traffic on the receive direction so it doesn't make sense. I am with Brian, it sounds like a bug or something.
09-10-2012 05:00 AM
Hi everybody,
I finally figured out with TAC Support the real cause of the issue (not MTP on the CM nor ip rtcp report interval).
On the gateway apply:
# config t
(config)# gateway
(config-gateway)# no timer receive-rtcp 6
(config-gateway)# no timer receive-rtp 1200
(config-gateway)# no media-inactivity-criteria all
These commands are configure to check for the media inactivity[ if no RTP and RTCP packets are received by the gateway] and to tear down the hung up calls if in case and sends the disconnect to PRI [ PSTN] and release complete to PBX or CUCM.
Normally MTP should be unchecked (CM) to avoid duplicated RTP packets on the WAN.
Good luck!
Cesar
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