05-08-2013 02:46 PM - edited 03-16-2019 05:13 PM
Hi,
one of our user is having call drops everyday using his ip phone as well as his UC softphone. we have auto QoS softphone configured on each switch port that assigns 320K b/w to RTP and 32K b/w for control traffic.
I'm not seeing any packet drops on switch port or any of the links from user's iphone port or PC port that has softphone all the way upto CUCM. why would he still be seeing calls drops?
05-08-2013 07:35 PM
Are these call drops to extenal numbers only? and is it just this one user that is suffering this issue?
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05-08-2013 07:54 PM
following is the QoS config. is that correct QoS config or do I need to add anything else? not sure if it is only for external calls, I'll check with user tomorrow. so far I've heard of 2 users having this issue.
mls qos map policed-dscp 24 26 46 to 0
mls qos map cos-dscp 0 8 16 24 32 46 48 56
mls qos srr-queue input bandwidth 90 10
mls qos srr-queue input threshold 1 8 16
mls qos srr-queue input threshold 2 34 66
mls qos srr-queue input buffers 67 33
mls qos srr-queue input cos-map queue 1 threshold 2 1
mls qos srr-queue input cos-map queue 1 threshold 3 0
mls qos srr-queue input cos-map queue 2 threshold 1 2
mls qos srr-queue input cos-map queue 2 threshold 2 4 6 7
mls qos srr-queue input cos-map queue 2 threshold 3 3 5
mls qos srr-queue input dscp-map queue 1 threshold 2 9 10 11 12 13 14 15
mls qos srr-queue input dscp-map queue 1 threshold 3 0 1 2 3 4 5 6 7
mls qos srr-queue input dscp-map queue 1 threshold 3 32
mls qos srr-queue input dscp-map queue 2 threshold 1 16 17 18 19 20 21 22 23
mls qos srr-queue input dscp-map queue 2 threshold 2 33 34 35 36 37 38 39 48
mls qos srr-queue input dscp-map queue 2 threshold 2 49 50 51 52 53 54 55 56
mls qos srr-queue input dscp-map queue 2 threshold 2 57 58 59 60 61 62 63
mls qos srr-queue input dscp-map queue 2 threshold 3 24 25 26 27 28 29 30 31
mls qos srr-queue input dscp-map queue 2 threshold 3 40 41 42 43 44 45 46 47
mls qos srr-queue output cos-map queue 1 threshold 3 5
mls qos srr-queue output cos-map queue 2 threshold 3 3 6 7
mls qos srr-queue output cos-map queue 3 threshold 3 2 4
mls qos srr-queue output cos-map queue 4 threshold 2 1
mls qos srr-queue output cos-map queue 4 threshold 3 0
mls qos srr-queue output dscp-map queue 1 threshold 3 40 41 42 43 44 45 46 47
mls qos srr-queue output dscp-map queue 2 threshold 3 24 25 26 27 28 29 30 31
mls qos srr-queue output dscp-map queue 2 threshold 3 48 49 50 51 52 53 54 55
mls qos srr-queue output dscp-map queue 2 threshold 3 56 57 58 59 60 61 62 63
mls qos srr-queue output dscp-map queue 3 threshold 3 16 17 18 19 20 21 22 23
mls qos srr-queue output dscp-map queue 3 threshold 3 32 33 34 35 36 37 38 39
mls qos srr-queue output dscp-map queue 4 threshold 1 8
mls qos srr-queue output dscp-map queue 4 threshold 2 9 10 11 12 13 14 15
mls qos srr-queue output dscp-map queue 4 threshold 3 0 1 2 3 4 5 6 7
mls qos queue-set output 1 threshold 1 138 138 92 138
mls qos queue-set output 1 threshold 2 138 138 92 400
mls qos queue-set output 1 threshold 3 36 77 100 318
mls qos queue-set output 1 threshold 4 20 50 67 400
mls qos queue-set output 2 threshold 1 149 149 100 149
mls qos queue-set output 2 threshold 2 118 118 100 235
mls qos queue-set output 2 threshold 3 41 68 100 272
mls qos queue-set output 2 threshold 4 42 72 100 242
mls qos queue-set output 1 buffers 10 10 26 54
mls qos queue-set output 2 buffers 16 6 17 61
mls qos
!!
class-map match-all AutoQoS-VoIP-RTP-Trust
match ip dscp ef
class-map match-all AutoQoS-VoIP-Control-Trust
match ip dscp cs3 af31
!
!
policy-map AutoQoS-Police-SoftPhone
class AutoQoS-VoIP-RTP-Trust
set dscp ef
police 320000 8000 exceed-action policed-dscp-transmit
class AutoQoS-VoIP-Control-Trust
set dscp cs3
police 32000 8000 exceed-action policed-dscp-transmit
FastEthernet2/0/2
Attached policy-map for Ingress: AutoQoS-Police-SoftPhone
trust state: not trusted
trust mode: not trusted
trust enabled flag: ena
COS override: dis
default COS: 0
DSCP Mutation Map: Default DSCP Mutation Map
Trust device: none
qos mode: port-based
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