02-27-2012 02:03 AM - edited 03-16-2019 09:47 AM
Hi all, on my CCM 8.6.2 when a user set the CFA on external number (ex. mobile phone) who call the extension from outside don't hear the ring-back.
Ring-back: internal DN -> internal DN (with external CFA)
No ring-back: outside caller -> voicegateway -> internal DN (with external CFA)
on answer all is working and I can hear both voice.
02-27-2012 02:49 AM
Hi,
What type of gateway are you using.
SIP, H323 , MGCP.
Can you post the the config.
Regards
Alex
03-01-2012 06:16 AM
The gateway is H323 (2921), and the call coming in by E1 line and come out with the same E1 controller.
this is my conf:
!
dial-peer voice 10 pots
translation-profile incoming zero
service num2name
translate-outgoing calling 3
translate-outgoing called 3
incoming called-number .T
fax rate disable
supplementary-service pass-through
direct-inward-dial
!
dial-peer voice 33 voip
destination-pattern 1234567..
translate-outgoing called 3
session target ipv4:192.168.55.1
dtmf-relay rtp-nte cisco-rtp h245-alphanumeric
codec g711alaw
!
dial-peer voice 32 pots
destination-pattern 0T
port 0/1/0:15
!
Incoming dial-peer (from outside): 10
dial-peer to CM(8.6): 33
dial-peer to outside (to reach extenal number): 32
On the Call Manager (192.168.55.1) I have a DN with CFA to external number
Any suggestion?
03-01-2012 06:38 AM
Add the following to your pots dial-peers:
progress_ind setup enable 3
progress_ind progress enable 8
HTH,
Chris
03-05-2012 06:20 AM
Thanks Chris but this not solve my issue.
When I debug isdn q931 I see this two lines:
Locking Shift to Codeset 6
Codeset 6 IE 0x1A i = 0xC40C
I don't know if can help because I don't know what they means.
Enrico.
03-05-2012 08:15 AM
These have nothing to do with your problem. Check following document:
http://www.cisco.com/en/US/tech/tk1077/technologies_tech_note09186a0080094c33.shtml
03-05-2012 08:47 AM
The strange things is that it works with every number except one that the customer need!! If I call directly I hear the ringback but not when I forward a call to it.
I my debug I see:
voicegw_ia#
Mar 5 16:41:24.827: ISDN Se0/1/0:15 Q931: RX <- SETUP pd = 8 callref = 0x0030
Sending Complete
Bearer Capability i = 0x8090A3
Standard = CCITT
Transfer Capability = Speech
Transfer Mode = Circuit
Transfer Rate = 64 kbit/s
Channel ID i = 0xA1838D
Preferred, Channel 13
Calling Party Number i = 0x0181, 'my mobile phone'
Plan:ISDN, Type:Unknown
Called Party Number i = 0xA1, 'PRI number with CFA'
Plan:ISDN, Type:National
High Layer Compat i = 0x9181
Mar 5 16:41:24.827: ISDN Se0/1/0:15 Q931: Received SETUP callref = 0x8030 callID = 0x0AC0 switch = primary-net5 interface = User
Mar 5 16:41:24.847: ISDN Se0/1/0:15 Q931: TX -> CALL_PROC pd = 8 callref = 0x8030
Channel ID i = 0xA9838D
Exclusive, Channel 13
Mar 5 16:41:24.855: ISDN Se0/1/0:15 Q931: Applying typeplan for sw-type 0x12 is 0x0 0x0, Calling num 3473292620
Mar 5 16:41:24.859: ISDN Se0/1/0:15 Q931: Sending SETUP callref = 0x0B1C callID = 0x8D70 switch = primary-net5 interface = User
Mar 5 16:41:24.859: ISDN Se0/1/0:15 Q931: TX -> SETUP pd = 8 callref = 0x0B1C
Bearer Capability i = 0x8090A3
Standard = CCITT
Transfer Capability = Speech
Transfer Mode = Circuit
Transfer Rate = 64 kbit/s
Channel ID i = 0xA98382
Exclusive, Channel 2
Progress Ind i = 0x8183 - Origination address is non-ISDN
Calling Party Number i = 0x0081, 'my mobile phone'
Plan:Unknown, Type:Unknown
Called Party Number i = 0x80, 'destination without ringback'
Plan:Unknown, Type:Unknown
Mar 5 16:41:24.895: ISDN Se0/1/0:15 Q931: RX <- SETUP_ACK pd = 8 callref = 0x8B1C
Channel ID i = 0xA98382
Exclusive, Channel 2
voicegw_ia#
voicegw_ia#
voicegw_ia#
voicegw_ia#
Mar 5 16:41:30.479: ISDN Se0/1/0:15 Q931: RX <- CALL_PROC pd = 8 callref = 0x8B1C
Progress Ind i = 0x8482 - Destination address is non-ISDN
voicegw_ia#
voicegw_ia#
03-05-2012 09:14 AM
Enrico,
try
progress_ind setup enable 3
under voip DP that points to CM.
03-06-2012 05:59 AM
This is what I have:
dial-peer voice 33 voip
destination-pattern 12345678..
progress_ind setup enable 3
progress_ind progress enable 8
translate-outgoing called 3
session target ipv4:192.168.xx.1
dtmf-relay rtp-nte cisco-rtp h245-alphanumeric
codec g711ulaw
!
But I hear no ringback on forwarded call (to outside)
03-06-2012 06:13 AM
What about the pots DP ?
03-06-2012 06:29 AM
These are my dial-peer, the strange things is that with some number it works
// outgoing DP
dial-peer voice 32 pots
destination-pattern 0T
progress_ind setup enable 3
progress_ind progress enable 8
port 0/1/0:15
!
// incoming DP
dial-peer voice 10 pots
translation-profile incoming zero
translate-outgoing calling 3
translate-outgoing called 3
incoming called-number .T
fax rate disable
supplementary-service pass-through
direct-inward-dial
!
03-06-2012 07:06 AM
You should see that with other numbers, alerting is received on the outbound call, and that causes the tone to be heard.
Can you try 'voice call send-alert'.
03-07-2012 09:06 AM
I found that the number where I forward the call to is a voip account forwarded to a mobile number.
So:
My PRI -> My internal phone (with CFA) -> extenal VOIP account (through same PRI) (with CFA on mobile) -> mobile phone
So the situation is a bit strange (two nested CFA ), if I remove the last forward on mobile all works.
Maybe isn't a problem on the Cisco side....
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