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Call Forward Missed Call Notification? [Solved]

user101111
Level 1
Level 1

I have a user who is requesting the below functionality:

Phone A (Internal VoIP or External)
Phone B (Internal VoIP)
Phone C (External)

Phone B and C have different phone numbers. We're running CUCM version 10.5

Phone B is configured to forward all calls to Phone C. When Phone A calls Phone B, the call is forwarded to Phone C. If Phone C does not answer they want to see a missed call notification on Phone B (which includes Phone A's phone number). I'm not sure if this is possible but wanted to ask before I tell them it can't be done.

 

* Update*

I found a workaround: Set Phone B to only forward calls on no-answer and set the no-answer for that DN to 1 ring.

1 Accepted Solution

Accepted Solutions

Jaime Valencia
Cisco Employee
Cisco Employee

That's not possible, for a phone to have a missed call, it has to ring, and with CFA that does not happen.

HTH

java

if this helps, please rate

View solution in original post

4 Replies 4

Ratheesh Kumar
VIP Alumni
VIP Alumni

Hi there

 

Please see if Missed call Notifications device section can play you the trick

 

https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/connection/12x/administration/guide/b_12xcucsag/b_12xcucsag_chapter_01101.html#ID-2415-00000039

 

Hope this Helps

Cheers
Rath!
***Please rate helpful posts***

Thank you for the reply. The issue is less to do with voicemail. I edited my original post to reflect notifications for only missed calls.

Jaime Valencia
Cisco Employee
Cisco Employee

That's not possible, for a phone to have a missed call, it has to ring, and with CFA that does not happen.

HTH

java

if this helps, please rate

That works for me. Thank you!
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