09-06-2011 12:45 PM - edited 03-16-2019 06:51 AM
Hi Guys,
What I want to configure is this:
Is there a way to do what I want to do??
As always,
Thanks…
Solved! Go to Solution.
09-06-2011 01:14 PM
Hi Neil,
No worries
Yes, a CFNA to a Hunt Group Pilot # and the CFNA on it (Hunt Pilot#) set to voicemail
should accomplish exactly what you want.
Cheers!
Rob
PS: I'm sure I don't need to say this ....but it's never a good plan
to have numbers forward to each other. This can create some crazy
stuff like forwarding loops.
09-06-2011 12:54 PM
Hi Neil,
If you set the CFNA on 5678 to go to voicemail, the default
behaviour would deliver the VM to the 1234 mailbox on most systems
due the setting "originally dialed number" (this can be changed in CUE and CUC)
Give it a try and let us know.
Cheers!
Rob
09-06-2011 12:58 PM
Hey Rob, thanks for the prompt reply.
I just realised left out a crucial but of info!! Both phones are set to CFNA to each other. So in my example above, DN5678 as the same settings with CFNA set to DN1234.
Is a huntgroup the only option??
Thanks,
Neil
09-06-2011 01:14 PM
Hi Neil,
No worries
Yes, a CFNA to a Hunt Group Pilot # and the CFNA on it (Hunt Pilot#) set to voicemail
should accomplish exactly what you want.
Cheers!
Rob
PS: I'm sure I don't need to say this ....but it's never a good plan
to have numbers forward to each other. This can create some crazy
stuff like forwarding loops.
09-06-2011 01:19 PM
Thanks Rob,
I had "assumed" that the "CF No Coverage" was doing what I wanted, I didn't realise it wasn't working until the user came back to me. My own fault for not testing it first!!
THanks again for the quick response
Neil
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