When we have a phone set to forward to a cell phone, the caller ID presentation is not correct and I am trying to determine the issue. Below is an example of what happens.
Example:
Phone A (555-1000) is set to forward to their cell phone
Outside individual (444-3333) calls Phone A
Cell phone caller ID shows (944) 433-33
I cannot figure out how to strip that 9 from the caller ID information that is being forwarded
We are on CUCM 9.1.2. Thanks for any assistance.