cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
Announcements

1264
Views
15
Helpful
6
Replies

Call Forwarding - CME

Hello,

How would I have to configure an extension to a cell phone number to start at a specific time in Call Manager Express.

For example if I had to forward dn 1234 to my cell phone number 1512345678 starting tomorrow Friday at 15:00 hrs.

Would this be correct?:

ephone-dn 1

number 1234

description USER

name USER

call-forward busy 91512345678

call-forward noan 91512345678 timeout 10

Any help is welcomed. Thanks.

Patricio

3 ACCEPTED SOLUTIONS

Accepted Solutions
Chris Deren
Hall of Fame Master

Patricio,

There is no native way on CME to schedule automatic call forwarding that would start at certain time, the above configuration will simply route calls to this number for no answer after ringing for 10 seconds or on busy condition. If you want all calls to go to this number you need to define call-forward all, but that will apply to all calls that arrive as soon as the command is applied.

HTH,

Chris

View solution in original post

Hi Patricio,

You can try using Night-service feature of CME, which will automaticaly fwd your calls based on day\time:
1) You define night service period (for example as below starting from Friday to Monday 8:00am)
2) Under your ephone-dn, you apply this, during the night service period, your call will be fwd to another number.

If you use below config your phone will be automatically fwded to your Cell number from Friday 15:00 to Monday 8:00 am

:


telephony-service
night-service day Fri 15:00 07:59
night-service day Sat 08:00 07:59
night-service day Sun 08:00 07:59

ephone-dn 1
number 1234
description USER
name USER

night-service bell

call-forward night-service 91512345678


Remember to remove this from under your ephone-dn before next Friday - otherwise it will do it again and every week.

Terry

View solution in original post

Night service can be configured for day\date\weekend\weekday etc:

R1(config-telephony)#night-service ?

  code      define night-service code

  date      define month and day

  day       define day in week

  everyday  define everyday

  weekday   define weekday mon-fri

  weekend   define weekend sat-sun

In your case you can use dates as well:

telephony-service
night-service date Feb 15 13:00 07:59
night-service date Feb 16 08:00 07:59
night-service date Feb 17 08:00 07:59

ephone-dn 1
number 1234
description USER
name USER

night-service bell

call-forward night-service 91512345678

Terry

View solution in original post

6 REPLIES 6
Chris Deren
Hall of Fame Master

Patricio,

There is no native way on CME to schedule automatic call forwarding that would start at certain time, the above configuration will simply route calls to this number for no answer after ringing for 10 seconds or on busy condition. If you want all calls to go to this number you need to define call-forward all, but that will apply to all calls that arrive as soon as the command is applied.

HTH,

Chris

View solution in original post

Many thanks for the quick reply Chris!

Best,

Patricio

Hi Patricio,

You can try using Night-service feature of CME, which will automaticaly fwd your calls based on day\time:
1) You define night service period (for example as below starting from Friday to Monday 8:00am)
2) Under your ephone-dn, you apply this, during the night service period, your call will be fwd to another number.

If you use below config your phone will be automatically fwded to your Cell number from Friday 15:00 to Monday 8:00 am

:


telephony-service
night-service day Fri 15:00 07:59
night-service day Sat 08:00 07:59
night-service day Sun 08:00 07:59

ephone-dn 1
number 1234
description USER
name USER

night-service bell

call-forward night-service 91512345678


Remember to remove this from under your ephone-dn before next Friday - otherwise it will do it again and every week.

Terry

View solution in original post

Night service can be configured for day\date\weekend\weekday etc:

R1(config-telephony)#night-service ?

  code      define night-service code

  date      define month and day

  day       define day in week

  everyday  define everyday

  weekday   define weekday mon-fri

  weekend   define weekend sat-sun

In your case you can use dates as well:

telephony-service
night-service date Feb 15 13:00 07:59
night-service date Feb 16 08:00 07:59
night-service date Feb 17 08:00 07:59

ephone-dn 1
number 1234
description USER
name USER

night-service bell

call-forward night-service 91512345678

Terry

View solution in original post

Thanks so much Terry for your posts!

Best,

Patricio

Not a problem. This does works beautifully when you need to schedule the call-forward in CME.

Create
Recognize Your Peers
Content for Community-Ad