10-08-2008 01:20 PM - edited 03-15-2019 01:49 PM
Is there a setting on CUCM 6.1 somewhere that allows the Caller ID of the person being forwarded to show up on the phone of the forwarded call. ie. I set up call forwarding for my desk phone (CUCM 6.1) to go to my mobile phone. The caller ID that comes up on my mobile is our main office number not the number of the phone calling my desk and being forwarded yet when CFA is not enabled, the CID info shows up at my desk (ip) phone just fine.
10-08-2008 01:26 PM
Hello,
On the DN configuration page, if you scroll down to the bottom, there is a section called "Forwarded Call Information Display on Device SEPXXXXXXXXXXXX".
Try checking the box that says "caller number" and reset the phone and see if that works.
Hope that helped.
10-08-2008 01:41 PM
OK...scratch the above post..I was reading some other posts, and apparently what you are trying to do is spoof a number that is not in the range of numbers that is not on your PRI, and your telco probably doesnt allow this function. See the following post:
There are a few other posts similar to it if you search using the string "call forward caller id"
Hope that helped.
11-10-2017 04:12 AM - edited 11-10-2017 06:45 AM
I have one similar issue. I´m working with CUCM 9.1.2 and when I do a transfer of the incoming call to an external number, the call is shown like wrong number. i.e.:
960 5122 calls to 423 9050.
423 9050 transfers and does a CFwdALL to 423 9030 (destination).
The call is shown like 423 9999 and not like 423 9050.
I enabled all checkboxs under Forwarded Call Information Display area on the Directory Number Configuration page, but it didn´t work.
The telephony topology is: Cisco phone >SCCP>UCM>SIP Trunk>ITSP Provider.
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