Call forwarding help.

[rferullo]

I am currently running CUCM version 6.1.5.13033-1. I have two Cisco 7960 phones, phone A and phone B.

I have a call forward all on phone A to point to phone B. The call forwarding works fine. If phone B doesn't answer the call, the call goes to phone A's voicemail box. Is there a way to have the call go to phone B's voicemail box if phone B doesn't answer the call and not the originally called phone's mailbox.

Thanks in advance,

Robert

[Abu Hadee]

What kind of VoiceMail system are you using? Some Voicemail system like CUE has option to go to voice mail of last re directed party.

Let me know the type of voice mail, I'll try to see if it is possible or not.

Thank you

- abu

[rferullo]

We are using Cisco Unity Connection.

Thanks.

[Rob Huffman]

Hi Robert,

You can have a look into this "System-wide" setting which is available in Unity Connection 7.x ;

Via

Cisco Unity Connection Administration

Advanced (towards the bottom of the page)

Conversation Configuration

**Use Last (Rather than First) Redirecting Number for Routing Incoming Call**

You would need to think about what impact this might have on your overall setup, but it does allow

for users to Forward to their personal VM at times and to achieve your secondary requirement as well

Cheers!

Rob