01-12-2011 01:56 AM - edited 03-16-2019 02:49 AM
Hi!
We have recently moved a customer on to CUCM 7.1.3. Apparently in their old PBX they had constant forwarding to some mobiles. The issue is that they work with project codes, so after each number they dial, they press a project code that marks the call for internal billing purposes. This feature is provided by the Telco, so we are really not involved in it. However when configuring this CFA (actually configured as a route pattern, as these persons have only mobiles and no physical ip phone), we can not add this project code after the mobile phone number under Called Party Transorm Mask.
If we dial the number, we get the tone for entering the project code, but it does not dial in.
Any ideas on how this can be solved?
thanks
Anna
01-12-2011 04:25 AM
I cannot think of a way for CUCM to do this as it can only manipulate the ANI/DNIS during call setup. Here are a few options:
Message was edited by: Jonathan Schulenberg to add CMC and IP IVR options.
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