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Call forwarding shows wrong number

zheepern0826
Level 1
Level 1

‎10-19-2017 11:48 PM - edited ‎03-17-2019 11:26 AM

Hi All,

 

I am using my work number(jabber dekstop) to forward all the calls to my mobile number.

 

I notice when there is a external party calling my work number, it shows me wrong number on my mobile and my phone only ring for 2seconds then got cut off.

 

I tried using internal number (my colleagues work number) and it shows correct number and no cut off...

 

Can anyone advise where to check this settings in CUCM ?

 

Thank you very much in advance.

Labels:
0 Helpful
4 Replies 4

Gregory Brunn
Spotlight
Spotlight

‎10-20-2017 11:52 AM

What is the number it displays, it is a BTN or any number associated with your DID block?

Is your out bound connection SIP? You could be having a rdnis issue or diversion header issue.

 

If you have a sip can you pull the debugs from the gateway of both calls in two different files.

 

If you are just call forwarding your not really messing with any timers if you are doing RDP and remote destinations then you can change the timers.

 

debug ccsip messages

 

 

0 Helpful

zheepern0826
Level 1
Level 1
In response to Gregory Brunn

‎10-23-2017 07:32 AM - edited ‎10-23-2017 07:40 AM

Hi Gregory,

I have run the debug and below is the output.. can you advise on the log ??? The calling number is 11111111 and the called number is 22222222 which i have forward to 33333333. Below is the log i have collect

*Oct 23 18:04:31.102: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:
Received:
INVITE sip:+6522222222@shims.starhub.net.sg;user=phone SIP/2.0
Via: SIP/2.0/UDP 172.31.119.249:5060;branch=z9hG4bKsbcthLNQu0IqLqpSb0uGbppSuunGInLpxT02445;Role=3;Dpt=8818_16
Call-ID: sbcthLNQnqlB6lpGBG0IpSSnanp0pBnIj6nGxbnb@g.V.LIa.4qGu4.41ZFqjl.K61.4S
From: <sip:11111111@shims.starhub.net.sg;user=phone>;tag=sbc0404sbcthLNQApFA4ai4-PP-B
To: <sip:+6522222222@shims.starhub.net.sg;user=phone>
CSeq: 1 INVITE
Allow: INVITE,ACK,BYE,CANCEL,UPDATE,INFO,PRACK,NOTIFY,REFER,SUBSCRIBE,OPTIONS,MESSAGE
P-Charging-Vector: icid-value=mgcf--20171023175127-100221720311190158833;term-ioi=kbscscf01.shims.starhub.net.sg
Max-Forwards: 65
Supported: 100rel,timer
Session-Expires: 1800
Min-SE: 600
P-Asserted-Identity: <sip:11111111@shims.starhub.net.sg;user=phone>
Contact: <sip:11111111@172.31.119.249:5060;Dpt=8818-400>
P-FNP-Capability: fnp
Content-Length: 222
Content-Type: application/sdp

v=0
o=- 42191250 42191250 IN IP4 172.31.119.251
s=SBC call
c=IN IP4 172.31.119.251
t=0 0
m=audio 17714 RTP/AVP 8 0 18 97
a=fmtp:18 annexb=no
a=rtpmap:97 telephone-event/8000
a=fmtp:97 0-15
a=ptime:20
a=sendrecv

*Oct 23 18:04:31.104: //-1/65A8F144B6E2/CCAPI/cc_api_display_ie_subfields:
   cc_api_call_setup_ind_common:
   cisco-username=11111111
   ----- ccCallInfo IE subfields -----
   cisco-ani=sip:11111111@shims.starhub.net.sg;user=phone
   cisco-anitype=0
   cisco-aniplan=0
   cisco-anipi=0
   cisco-anisi=0
   dest=sip:+6522222222@shims.starhub.net.sg;user=phone
   cisco-desttype=0
   cisco-destplan=0
   cisco-rdie=FFFFFFFFFFFFFFFF
   cisco-rdn=
   cisco-rdntype=0
   cisco-rdnplan=0
   cisco-rdnpi=-1
   cisco-rdnsi=-1
   cisco-redirectreason=-1   fwd_final_type =0
   final_redirectNumber =
   hunt_group_timeout =0

*Oct 23 18:04:31.104: //-1/65A8F144B6E2/CCAPI/cc_api_call_setup_ind_common:
   Interface=0x7FF5F247E9C8, Call Info(
   Calling Number=sip:11111111@shims.starhub.net.sg;user=phone,(Calling Name=)(TON=Unknown, NPI=Unknown, Screening=Not Screened, Presentation=Allowed),
   Called Number=sip:+6522222222@shims.starhub.net.sg;user=phone(TON=Unknown, NPI=Unknown),
   Calling Translated=FALSE, Subscriber Type Str=Unknown, FinalDestinationFlag=TRUE,
   Incoming Dial-peer=10, Progress Indication=NULL(0), Calling IE Present=TRUE,
   Source Trkgrp Route Label=, Target Trkgrp Route Label=, CLID Transparent=FALSE), Call Id=797107
*Oct 23 18:04:31.104: //-1/65A8F144B6E2/CCAPI/ccCheckClipClir:
   In: Calling Number=sip:11111111@shims.starhub.net.sg;user=phone(TON=Unknown, NPI=Unknown, Screening=Not Screened, Presentation=Allowed)
*Oct 23 18:04:31.104: //-1/65A8F144B6E2/CCAPI/ccCheckClipClir:
   Out: Calling Number=sip:11111111@shims.starhub.net.sg;user=phone(TON=Unknown, NPI=Unknown, Screening=Not Screened, Presentation=Allowed)
*Oct 23 18:04:31.104: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:
   
*Oct 23 18:04:31.104: :cc_get_feature_vsa malloc success
*Oct 23 18:04:31.104: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:
   
*Oct 23 18:04:31.104:  cc_get_feature_vsa count is 19
*Oct 23 18:04:31.104: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:
   
*Oct 23 18:04:31.104: :FEATURE_VSA attributes are: feature_name:0,feature_time:140694386398060,feature_id:35319
*Oct 23 18:04:31.104: //797107/65A8F144B6E2/CCAPI/cc_api_call_setup_ind_common:
   Set Up Event Sent;
   Call Info(Calling Number=(TON=Unknown, NPI=Unknown, Screening=Not Screened, Presentation=Allowed),
   Called Number=(TON=Unknown, NPI=Unknown))
*Oct 23 18:04:31.105: //797107/65A8F144B6E2/CCAPI/cc_process_call_setup_ind:
   Event=0x7FF5F6EE5688
*Oct 23 18:04:31.105: //-1/xxxxxxxxxxxx/CCAPI/cc_setupind_match_search:
   Try with the demoted called number +6522222222
*Oct 23 18:04:31.105: //797107/65A8F144B6E2/CCAPI/ccCallSetContext:
   Context=0x7FF5FBEEA7A8
*Oct 23 18:04:31.105: //797107/65A8F144B6E2/CCAPI/cc_process_call_setup_ind:
   >>>>CCAPI handed cid 797107 with tag 10 to app "_ManagedAppProcess_Default"
*Oct 23 18:04:31.105: //797107/65A8F144B6E2/CCAPI/ccCallProceeding:
   Progress Indication=NULL(0)
*Oct 23 18:04:31.105: //-1/xxxxxxxxxxxx/CCAPI/ccGetMemPoolFromContainer:
   mempool not found from usrContainer(7FF5FB72E518)
*Oct 23 18:04:31.105: //-1/xxxxxxxxxxxx/CCAPI/ccCreateMemPoolInContainer:
   Mempool(7FF5FB7B3A60) created in usrContainer(7FF5FB72E518)
*Oct 23 18:04:31.105: //797107/65A8F144B6E2/CCAPI/ccCallSetupRequest:
   Destination=, Calling IE Present=TRUE, Mode=0,
   Outgoing Dial-peer=20, Params=0x7FF5FB692E70, Progress Indication=NULL(0)
*Oct 23 18:04:31.106: //797107/65A8F144B6E2/CCAPI/ccCheckClipClir:
   In: Calling Number=sip:11111111@shims.starhub.net.sg;user=phone(TON=Unknown, NPI=Unknown, Screening=Not Screened, Presentation=Allowed)
*Oct 23 18:04:31.106: //797107/65A8F144B6E2/CCAPI/ccCheckClipClir:
   Out: Calling Number=sip:11111111@shims.starhub.net.sg;user=phone(TON=Unknown, NPI=Unknown, Screening=Not Screened, Presentation=Allowed)
*Oct 23 18:04:31.106: //797107/65A8F144B6E2/CCAPI/ccCallSetupRequest:
   Destination Pattern=+656914...., Called Number=+6522222222, Digit Strip=FALSE
*Oct 23 18:04:31.106: //797107/65A8F144B6E2/CCAPI/ccCallSetupRequest:
   Calling Number=sip:11111111@shims.starhub.net.sg;user=phone(TON=Unknown, NPI=Unknown, Screening=Not Screened, Presentation=Allowed),
   Called Number=+6522222222(TON=Unknown, NPI=Unknown),
   Redirect Number=, Display Info=
   Account Number=11111111, Final Destination Flag=TRUE,
   Guid=65A8F144-B710-11E7-B6E2-9DB4F6C298A0, Outgoing Dial-peer=20
*Oct 23 18:04:31.106: //797107/65A8F144B6E2/CCAPI/cc_api_display_ie_subfields:
   ccCallSetupRequest:
   cisco-username=11111111
   ----- ccCallInfo IE subfields -----
   cisco-ani=sip:11111111@shims.starhub.net.sg;user=phone
   cisco-anitype=0
   cisco-aniplan=0
   cisco-anipi=0
   cisco-anisi=0
   dest=+6522222222
   cisco-desttype=0
   cisco-destplan=0
   cisco-rdie=FFFFFFFFFFFFFFFF
   cisco-rdn=
   cisco-rdntype=0
   cisco-rdnplan=0
   cisco-rdnpi=-1
   cisco-rdnsi=-1
   cisco-redirectreason=-1   fwd_final_type =0
   final_redirectNumber =
   hunt_group_timeout =0

*Oct 23 18:04:31.106: //797107/65A8F144B6E2/CCAPI/ccIFCallSetupRequestPrivate:
   Interface=0x7FF5F247E9C8, Interface Type=3, Destination=, Mode=0x0,
   Call Params(Calling Number=sip:11111111@shims.starhub.net.sg;user=phone,(Calling Name=)(TON=Unknown, NPI=Unknown, Screening=Not Screened, Presentation=Allowed),
   Called Number=+6522222222(TON=Unknown, NPI=Unknown), Calling Translated=FALSE,
   Subscriber Type Str=Unknown, FinalDestinationFlag=TRUE, Outgoing Dial-peer=20, Call Count On=FALSE,
   Source Trkgrp Route Label=, Target Trkgrp Route Label=, tg_label_flag=0, Application Call Id=)
*Oct 23 18:04:31.106: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:
   
*Oct 23 18:04:31.106: :cc_get_feature_vsa malloc success
*Oct 23 18:04:31.106: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:
   
*Oct 23 18:04:31.106:  cc_get_feature_vsa count is 20
*Oct 23 18:04:31.106: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:
   
*Oct 23 18:04:31.106: :FEATURE_VSA attributes are: feature_name:0,feature_time:140694386400076,feature_id:35320
*Oct 23 18:04:31.106: //797107/xxxxxxxxxxxx/CCAPI/cc_api_get_xcode_stream:
   
*Oct 23 18:04:31.106: cc_api_get_xcode_stream : 4983
*Oct 23 18:04:31.106: //797107/xxxxxxxxxxxx/CCAPI/cc_api_get_xcode_stream:
   
*Oct 23 18:04:31.106: cc_api_get_xcode_stream : 4983
*Oct 23 18:04:31.106: //797107/65A8F144B6E2/CCAPI/cc_api_event_indication:
   Event=101, Call Id=797107
*Oct 23 18:04:31.106: //797107/65A8F144B6E2/CCAPI/cc_api_event_indication:
   Event Is Sent To Conferenced SPI(s) Directly
*Oct 23 18:04:31.106: //797108/65A8F144B6E2/CCAPI/ccIFCallSetupRequestPrivate:
   SPI Call Setup Request Is Success; Interface Type=3, FlowMode=1
*Oct 23 18:04:31.106: //797108/65A8F144B6E2/CCAPI/ccCallSetContext:
   Context=0x7FF5FB692DF0
*Oct 23 18:04:31.106: //797107/65A8F144B6E2/CCAPI/ccSaveDialpeerTag:
   Outgoing Dial-peer=20
*Oct 23 18:04:31.107: //797108/65A8F144B6E2/CCAPI/ccGetMediaClassTag:
   media class tag 0
*Oct 23 18:04:31.107: //797108/65A8F144B6E2/CCAPI/ccSetMediaclassIp2ipTags:
   media class tags set: NR 0, ASP 0
*Oct 23 18:04:31.107: //797107/65A8F144B6E2/CCAPI/ccGetMediaClassTag:
   media class tag 0
*Oct 23 18:04:31.107: //797107/65A8F144B6E2/CCAPI/ccSetMediaclassIp2ipTags:
   media class tags set: NR 0, ASP 0
*Oct 23 18:04:31.107: //797108/65A8F144B6E2/CCAPI/ccGet_xc_nr_asp_info:
   media class tags: NR 0, ASP 0
*Oct 23 18:04:31.107: //797107/65A8F144B6E2/CCAPI/ccGet_xc_nr_asp_info:
   media class tags: NR 0, ASP 0
*Oct 23 18:04:31.107: //-1/xxxxxxxxxxxx/CCAPI/cc_is_cng_fax_detect_active:
   Call Id 797107
*Oct 23 18:04:31.107: //797108/xxxxxxxxxxxx/CCAPI/cc_api_get_xcode_stream:
   
*Oct 23 18:04:31.107: cc_api_get_xcode_stream : 4983
*Oct 23 18:04:31.107: //797108/65A8F144B6E2/CCAPI/cc_api_call_proceeding:
   Interface=0x7FF5F247E9C8, Progress Indication=NULL(0)
*Oct 23 18:04:31.108: //797108/xxxxxxxxxxxx/CCAPI/cc_api_get_xcode_stream:
   
*Oct 23 18:04:31.108: cc_api_get_xcode_stream : 4983
*Oct 23 18:04:31.108: //797108/xxxxxxxxxxxx/CCAPI/cc_api_get_xcode_stream:
   
*Oct 23 18:04:31.108: cc_api_get_xcode_stream : 4983
*Oct 23 18:04:31.108: //797107/65A8F144B6E2/SIP/Msg/ccsipDisplayMsg:
Sent:
SIP/2.0 100 Trying
Via: SIP/2.0/UDP 172.31.119.249:5060;branch=z9hG4bKsbcthLNQu0IqLqpSb0uGbppSuunGInLpxT02445;Role=3;Dpt=8818_16
From: <sip:11111111@shims.starhub.net.sg;user=phone>;tag=sbc0404sbcthLNQApFA4ai4-PP-B
To: <sip:+6522222222@shims.starhub.net.sg;user=phone>
Date: Mon, 23 Oct 2017 18:04:31 GMT
Call-ID: sbcthLNQnqlB6lpGBG0IpSSnanp0pBnIj6nGxbnb@g.V.LIa.4qGu4.41ZFqjl.K61.4S
CSeq: 1 INVITE
Allow-Events: telephone-event
Server: Cisco-SIPGateway/IOS-15.5.3.S4b
Content-Length: 0


*Oct 23 18:04:31.109: //797108/65A8F144B6E2/SIP/Msg/ccsipDisplayMsg:
Sent:
INVITE sip:+6522222222@10.15.1.13:5060 SIP/2.0
Via: SIP/2.0/UDP 192.168.135.1:5060;branch=z9hG4bKD99F5A4
Remote-Party-ID: "11111111" <sip:11111111@shims.starhub.net.sg>;party=calling;screen=no;privacy=off
From: "11111111" <sip:11111111@172.31.119.249>;tag=E46997F1-1FAA
To: <sip:+6522222222@10.15.1.13>
Date: Mon, 23 Oct 2017 18:04:31 GMT
Call-ID: 65A9B4C2-B71011E7-B6E89DB4-F6C298A0@shims.starhub.net.sg
Supported: 100rel,timer,resource-priority,replaces,sdp-anat
Min-SE:  600
Cisco-Guid: 1705570628-3071283687-3068304820-4139948192
User-Agent: Cisco-SIPGateway/IOS-15.5.3.S4b
Allow: INVITE, OPTIONS, BYE, CANCEL, ACK, PRACK, UPDATE, REFER, SUBSCRIBE, NOTIFY, INFO, REGISTER
CSeq: 101 INVITE
Timestamp: 1508753071
Contact: <sip:11111111@192.168.135.1:5060>
Expires: 180
Allow-Events: telephone-event
Max-Forwards: 64
Cisco-Gcid: 65A9189B-B710-11E7-B6E5-9DB4F6C298A0
Session-Expires:  1800
Content-Type: application/sdp
Content-Disposition: session;handling=required
Content-Length: 320

v=0
o=CiscoSystemsSIP-GW-UserAgent 954 1748 IN IP4 192.168.135.1
s=SIP Call
c=IN IP4 192.168.135.1
t=0 0
m=audio 40172 RTP/AVP 8 0 18 101
c=IN IP4 192.168.135.1
a=rtpmap:8 PCMA/8000
a=rtpmap:0 PCMU/8000
a=rtpmap:18 G729/8000
a=fmtp:18 annexb=no
a=rtpmap:101 telephone-event/8000
a=fmtp:101 0-15
a=ptime:20

0 Helpful

zheepern0826
Level 1
Level 1
In response to Gregory Brunn

‎10-23-2017 07:44 AM

Hi Gregory,

 

I have run the debug and below is the log i got. Calling number is external(11111111) and called number is internal(22222222) and forward the call to external (33333333).

 

When i call form internal -> internal -> forward to external got no issues ..

But when i call from external -> internal -> forward to external , the phone only ring for 2s and got cut off.

 

*Oct 23 18:04:31.102: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:
Received:
INVITE sip:+6522222222@shims.starhub.net.sg;user=phone SIP/2.0
Via: SIP/2.0/UDP 172.31.119.249:5060;branch=z9hG4bKsbcthLNQu0IqLqpSb0uGbppSuunGInLpxT02445;Role=3;Dpt=8818_16
Call-ID: sbcthLNQnqlB6lpGBG0IpSSnanp0pBnIj6nGxbnb@g.V.LIa.4qGu4.41ZFqjl.K61.4S
From: <sip:11111111@shims.starhub.net.sg;user=phone>;tag=sbc0404sbcthLNQApFA4ai4-PP-B
To: <sip:+6522222222@shims.starhub.net.sg;user=phone>
CSeq: 1 INVITE
Allow: INVITE,ACK,BYE,CANCEL,UPDATE,INFO,PRACK,NOTIFY,REFER,SUBSCRIBE,OPTIONS,MESSAGE
P-Charging-Vector: icid-value=mgcf--20171023175127-100221720311190158833;term-ioi=kbscscf01.shims.starhub.net.sg
Max-Forwards: 65
Supported: 100rel,timer
Session-Expires: 1800
Min-SE: 600
P-Asserted-Identity: <sip:11111111@shims.starhub.net.sg;user=phone>
Contact: <sip:11111111@172.31.119.249:5060;Dpt=8818-400>
P-FNP-Capability: fnp
Content-Length: 222
Content-Type: application/sdp

v=0
o=- 42191250 42191250 IN IP4 172.31.119.251
s=SBC call
c=IN IP4 172.31.119.251
t=0 0
m=audio 17714 RTP/AVP 8 0 18 97
a=fmtp:18 annexb=no
a=rtpmap:97 telephone-event/8000
a=fmtp:97 0-15
a=ptime:20
a=sendrecv

*Oct 23 18:04:31.104: //-1/65A8F144B6E2/CCAPI/cc_api_display_ie_subfields:
   cc_api_call_setup_ind_common:
   cisco-username=11111111
   ----- ccCallInfo IE subfields -----
   cisco-ani=sip:11111111@shims.starhub.net.sg;user=phone
   cisco-anitype=0
   cisco-aniplan=0
   cisco-anipi=0
   cisco-anisi=0
   dest=sip:+6522222222@shims.starhub.net.sg;user=phone
   cisco-desttype=0
   cisco-destplan=0
   cisco-rdie=FFFFFFFFFFFFFFFF
   cisco-rdn=
   cisco-rdntype=0
   cisco-rdnplan=0
   cisco-rdnpi=-1
   cisco-rdnsi=-1
   cisco-redirectreason=-1   fwd_final_type =0
   final_redirectNumber =
   hunt_group_timeout =0

*Oct 23 18:04:31.104: //-1/65A8F144B6E2/CCAPI/cc_api_call_setup_ind_common:
   Interface=0x7FF5F247E9C8, Call Info(
   Calling Number=sip:11111111@shims.starhub.net.sg;user=phone,(Calling Name=)(TON=Unknown, NPI=Unknown, Screening=Not Screened, Presentation=Allowed),
   Called Number=sip:+6522222222@shims.starhub.net.sg;user=phone(TON=Unknown, NPI=Unknown),
   Calling Translated=FALSE, Subscriber Type Str=Unknown, FinalDestinationFlag=TRUE,
   Incoming Dial-peer=10, Progress Indication=NULL(0), Calling IE Present=TRUE,
   Source Trkgrp Route Label=, Target Trkgrp Route Label=, CLID Transparent=FALSE), Call Id=797107
*Oct 23 18:04:31.104: //-1/65A8F144B6E2/CCAPI/ccCheckClipClir:
   In: Calling Number=sip:11111111@shims.starhub.net.sg;user=phone(TON=Unknown, NPI=Unknown, Screening=Not Screened, Presentation=Allowed)
*Oct 23 18:04:31.104: //-1/65A8F144B6E2/CCAPI/ccCheckClipClir:
   Out: Calling Number=sip:11111111@shims.starhub.net.sg;user=phone(TON=Unknown, NPI=Unknown, Screening=Not Screened, Presentation=Allowed)
*Oct 23 18:04:31.104: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:
   
*Oct 23 18:04:31.104: :cc_get_feature_vsa malloc success
*Oct 23 18:04:31.104: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:
   
*Oct 23 18:04:31.104:  cc_get_feature_vsa count is 19
*Oct 23 18:04:31.104: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:
   
*Oct 23 18:04:31.104: :FEATURE_VSA attributes are: feature_name:0,feature_time:140694386398060,feature_id:35319
*Oct 23 18:04:31.104: //797107/65A8F144B6E2/CCAPI/cc_api_call_setup_ind_common:
   Set Up Event Sent;
   Call Info(Calling Number=(TON=Unknown, NPI=Unknown, Screening=Not Screened, Presentation=Allowed),
   Called Number=(TON=Unknown, NPI=Unknown))
*Oct 23 18:04:31.105: //797107/65A8F144B6E2/CCAPI/cc_process_call_setup_ind:
   Event=0x7FF5F6EE5688
*Oct 23 18:04:31.105: //-1/xxxxxxxxxxxx/CCAPI/cc_setupind_match_search:
   Try with the demoted called number +6522222222
*Oct 23 18:04:31.105: //797107/65A8F144B6E2/CCAPI/ccCallSetContext:
   Context=0x7FF5FBEEA7A8
*Oct 23 18:04:31.105: //797107/65A8F144B6E2/CCAPI/cc_process_call_setup_ind:
   >>>>CCAPI handed cid 797107 with tag 10 to app "_ManagedAppProcess_Default"
*Oct 23 18:04:31.105: //797107/65A8F144B6E2/CCAPI/ccCallProceeding:
   Progress Indication=NULL(0)
*Oct 23 18:04:31.105: //-1/xxxxxxxxxxxx/CCAPI/ccGetMemPoolFromContainer:
   mempool not found from usrContainer(7FF5FB72E518)
*Oct 23 18:04:31.105: //-1/xxxxxxxxxxxx/CCAPI/ccCreateMemPoolInContainer:
   Mempool(7FF5FB7B3A60) created in usrContainer(7FF5FB72E518)
*Oct 23 18:04:31.105: //797107/65A8F144B6E2/CCAPI/ccCallSetupRequest:
   Destination=, Calling IE Present=TRUE, Mode=0,
   Outgoing Dial-peer=20, Params=0x7FF5FB692E70, Progress Indication=NULL(0)
*Oct 23 18:04:31.106: //797107/65A8F144B6E2/CCAPI/ccCheckClipClir:
   In: Calling Number=sip:11111111@shims.starhub.net.sg;user=phone(TON=Unknown, NPI=Unknown, Screening=Not Screened, Presentation=Allowed)
*Oct 23 18:04:31.106: //797107/65A8F144B6E2/CCAPI/ccCheckClipClir:
   Out: Calling Number=sip:11111111@shims.starhub.net.sg;user=phone(TON=Unknown, NPI=Unknown, Screening=Not Screened, Presentation=Allowed)
*Oct 23 18:04:31.106: //797107/65A8F144B6E2/CCAPI/ccCallSetupRequest:
   Destination Pattern=+656914...., Called Number=+6522222222, Digit Strip=FALSE
*Oct 23 18:04:31.106: //797107/65A8F144B6E2/CCAPI/ccCallSetupRequest:
   Calling Number=sip:11111111@shims.starhub.net.sg;user=phone(TON=Unknown, NPI=Unknown, Screening=Not Screened, Presentation=Allowed),
   Called Number=+6522222222(TON=Unknown, NPI=Unknown),
   Redirect Number=, Display Info=
   Account Number=11111111, Final Destination Flag=TRUE,
   Guid=65A8F144-B710-11E7-B6E2-9DB4F6C298A0, Outgoing Dial-peer=20
*Oct 23 18:04:31.106: //797107/65A8F144B6E2/CCAPI/cc_api_display_ie_subfields:
   ccCallSetupRequest:
   cisco-username=11111111
   ----- ccCallInfo IE subfields -----
   cisco-ani=sip:11111111@shims.starhub.net.sg;user=phone
   cisco-anitype=0
   cisco-aniplan=0
   cisco-anipi=0
   cisco-anisi=0
   dest=+6522222222
   cisco-desttype=0
   cisco-destplan=0
   cisco-rdie=FFFFFFFFFFFFFFFF
   cisco-rdn=
   cisco-rdntype=0
   cisco-rdnplan=0
   cisco-rdnpi=-1
   cisco-rdnsi=-1
   cisco-redirectreason=-1   fwd_final_type =0
   final_redirectNumber =
   hunt_group_timeout =0

*Oct 23 18:04:31.106: //797107/65A8F144B6E2/CCAPI/ccIFCallSetupRequestPrivate:
   Interface=0x7FF5F247E9C8, Interface Type=3, Destination=, Mode=0x0,
   Call Params(Calling Number=sip:11111111@shims.starhub.net.sg;user=phone,(Calling Name=)(TON=Unknown, NPI=Unknown, Screening=Not Screened, Presentation=Allowed),
   Called Number=+6522222222(TON=Unknown, NPI=Unknown), Calling Translated=FALSE,
   Subscriber Type Str=Unknown, FinalDestinationFlag=TRUE, Outgoing Dial-peer=20, Call Count On=FALSE,
   Source Trkgrp Route Label=, Target Trkgrp Route Label=, tg_label_flag=0, Application Call Id=)
*Oct 23 18:04:31.106: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:
   
*Oct 23 18:04:31.106: :cc_get_feature_vsa malloc success
*Oct 23 18:04:31.106: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:
   
*Oct 23 18:04:31.106:  cc_get_feature_vsa count is 20
*Oct 23 18:04:31.106: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:
   
*Oct 23 18:04:31.106: :FEATURE_VSA attributes are: feature_name:0,feature_time:140694386400076,feature_id:35320
*Oct 23 18:04:31.106: //797107/xxxxxxxxxxxx/CCAPI/cc_api_get_xcode_stream:
   
*Oct 23 18:04:31.106: cc_api_get_xcode_stream : 4983
*Oct 23 18:04:31.106: //797107/xxxxxxxxxxxx/CCAPI/cc_api_get_xcode_stream:
   
*Oct 23 18:04:31.106: cc_api_get_xcode_stream : 4983
*Oct 23 18:04:31.106: //797107/65A8F144B6E2/CCAPI/cc_api_event_indication:
   Event=101, Call Id=797107
*Oct 23 18:04:31.106: //797107/65A8F144B6E2/CCAPI/cc_api_event_indication:
   Event Is Sent To Conferenced SPI(s) Directly
*Oct 23 18:04:31.106: //797108/65A8F144B6E2/CCAPI/ccIFCallSetupRequestPrivate:
   SPI Call Setup Request Is Success; Interface Type=3, FlowMode=1
*Oct 23 18:04:31.106: //797108/65A8F144B6E2/CCAPI/ccCallSetContext:
   Context=0x7FF5FB692DF0
*Oct 23 18:04:31.106: //797107/65A8F144B6E2/CCAPI/ccSaveDialpeerTag:
   Outgoing Dial-peer=20
*Oct 23 18:04:31.107: //797108/65A8F144B6E2/CCAPI/ccGetMediaClassTag:
   media class tag 0
*Oct 23 18:04:31.107: //797108/65A8F144B6E2/CCAPI/ccSetMediaclassIp2ipTags:
   media class tags set: NR 0, ASP 0
*Oct 23 18:04:31.107: //797107/65A8F144B6E2/CCAPI/ccGetMediaClassTag:
   media class tag 0
*Oct 23 18:04:31.107: //797107/65A8F144B6E2/CCAPI/ccSetMediaclassIp2ipTags:
   media class tags set: NR 0, ASP 0
*Oct 23 18:04:31.107: //797108/65A8F144B6E2/CCAPI/ccGet_xc_nr_asp_info:
   media class tags: NR 0, ASP 0
*Oct 23 18:04:31.107: //797107/65A8F144B6E2/CCAPI/ccGet_xc_nr_asp_info:
   media class tags: NR 0, ASP 0
*Oct 23 18:04:31.107: //-1/xxxxxxxxxxxx/CCAPI/cc_is_cng_fax_detect_active:
   Call Id 797107
*Oct 23 18:04:31.107: //797108/xxxxxxxxxxxx/CCAPI/cc_api_get_xcode_stream:
   
*Oct 23 18:04:31.107: cc_api_get_xcode_stream : 4983
*Oct 23 18:04:31.107: //797108/65A8F144B6E2/CCAPI/cc_api_call_proceeding:
   Interface=0x7FF5F247E9C8, Progress Indication=NULL(0)
*Oct 23 18:04:31.108: //797108/xxxxxxxxxxxx/CCAPI/cc_api_get_xcode_stream:
   
*Oct 23 18:04:31.108: cc_api_get_xcode_stream : 4983
*Oct 23 18:04:31.108: //797108/xxxxxxxxxxxx/CCAPI/cc_api_get_xcode_stream:
   
*Oct 23 18:04:31.108: cc_api_get_xcode_stream : 4983
*Oct 23 18:04:31.108: //797107/65A8F144B6E2/SIP/Msg/ccsipDisplayMsg:
Sent:
SIP/2.0 100 Trying
Via: SIP/2.0/UDP 172.31.119.249:5060;branch=z9hG4bKsbcthLNQu0IqLqpSb0uGbppSuunGInLpxT02445;Role=3;Dpt=8818_16
From: <sip:11111111@shims.starhub.net.sg;user=phone>;tag=sbc0404sbcthLNQApFA4ai4-PP-B
To: <sip:+6522222222@shims.starhub.net.sg;user=phone>
Date: Mon, 23 Oct 2017 18:04:31 GMT
Call-ID: sbcthLNQnqlB6lpGBG0IpSSnanp0pBnIj6nGxbnb@g.V.LIa.4qGu4.41ZFqjl.K61.4S
CSeq: 1 INVITE
Allow-Events: telephone-event
Server: Cisco-SIPGateway/IOS-15.5.3.S4b
Content-Length: 0


*Oct 23 18:04:31.109: //797108/65A8F144B6E2/SIP/Msg/ccsipDisplayMsg:
Sent:
INVITE sip:+6522222222@10.15.1.13:5060 SIP/2.0
Via: SIP/2.0/UDP 192.168.135.1:5060;branch=z9hG4bKD99F5A4
Remote-Party-ID: "11111111" <sip:11111111@shims.starhub.net.sg>;party=calling;screen=no;privacy=off
From: "11111111" <sip:11111111@172.31.119.249>;tag=E46997F1-1FAA
To: <sip:+6522222222@10.15.1.13>
Date: Mon, 23 Oct 2017 18:04:31 GMT
Call-ID: 65A9B4C2-B71011E7-B6E89DB4-F6C298A0@shims.starhub.net.sg
Supported: 100rel,timer,resource-priority,replaces,sdp-anat
Min-SE:  600
Cisco-Guid: 1705570628-3071283687-3068304820-4139948192
User-Agent: Cisco-SIPGateway/IOS-15.5.3.S4b
Allow: INVITE, OPTIONS, BYE, CANCEL, ACK, PRACK, UPDATE, REFER, SUBSCRIBE, NOTIFY, INFO, REGISTER
CSeq: 101 INVITE
Timestamp: 1508753071
Contact: <sip:11111111@192.168.135.1:5060>
Expires: 180
Allow-Events: telephone-event
Max-Forwards: 64
Cisco-Gcid: 65A9189B-B710-11E7-B6E5-9DB4F6C298A0
Session-Expires:  1800
Content-Type: application/sdp
Content-Disposition: session;handling=required
Content-Length: 320

v=0
o=CiscoSystemsSIP-GW-UserAgent 954 1748 IN IP4 192.168.135.1
s=SIP Call
c=IN IP4 192.168.135.1
t=0 0
m=audio 40172 RTP/AVP 8 0 18 101
c=IN IP4 192.168.135.1
a=rtpmap:8 PCMA/8000
a=rtpmap:0 PCMU/8000
a=rtpmap:18 G729/8000
a=fmtp:18 annexb=no
a=rtpmap:101 telephone-event/8000
a=fmtp:101 0-15
a=ptime:20

0 Helpful

Gregory Brunn
Spotlight
Spotlight
In response to zheepern0826

‎10-23-2017 05:29 PM

I see your invite with SDP and your 100 trying I never see the forward attempted to your 33333333 number?

 

Can you post a sanitized version of your configs?

0 Helpful
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