call information by number

[Danny Mainprize]

Is there somewhere in Call Manager 9.1.2 that I can find a log of all calls made to or from a specific device or number?  I am updating security procedures for my work and this would allow me to provide information to police in the event of a threat or harassment calls.

Thanks.

[Carlo Poggiarelli]

Hi

Have you tried with Call detail record from CUCM  serviceability page?

HTH

Regards

Carlo

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[Jaime Valencia]

If that's your concern, you might also enable QRT

HTH

java

if this helps, please rate

www.cisco.com/go/pdihelpdesk

[Danny Mainprize]

Trying to use CDR just tells me that data is not avaliable in the database.

As for QRT, I also had other uses in mind.  Since this is a newly implemented system I also wanted to see if a particular number is being used at all.  I will certainly take a look at QRT though.