09-17-2013 08:46 AM - edited 03-16-2019 07:25 PM
Is there somewhere in Call Manager 9.1.2 that I can find a log of all calls made to or from a specific device or number? I am updating security procedures for my work and this would allow me to provide information to police in the event of a threat or harassment calls.
Thanks.
09-17-2013 08:48 AM
Hi
Have you tried with Call detail record from CUCM serviceability page?
HTH
Regards
Carlo
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09-17-2013 09:00 AM
If that's your concern, you might also enable QRT
HTH
java
if this helps, please rate
www.cisco.com/go/pdihelpdesk
09-17-2013 09:10 AM
Trying to use CDR just tells me that data is not avaliable in the database.
As for QRT, I also had other uses in mind. Since this is a newly implemented system I also wanted to see if a particular number is being used at all. I will certainly take a look at QRT though.
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