Call Manager 4 - CDR are automatically purged

[william_chua]

Hi,

I have an issue with a CM4.0 Call Detail Records. I have set the Automatic Purge to delete records that are older than 60 days. However, when I query the SQL database and check CDR from GUI, the oldest record available is only 30 days ago. Any records older than 30 days seemed to be automatically deleted.

Did I miss some parameters that I need to set?

Thanks,

William

[rynard.coetzee]

Not sure but you might have a high water mark set for disk space ,so it will keep CDR`s for 60 days or untill the high water mark is reached ,whichever comes first

[william_chua]

Where do I set this high water mark?

[rynard.coetzee]

Can`t remember anymore .. i will scratch around and see if i can find any links on the net. If my memory serves me ,i think it was in the SQL DB Admin somewhere ... Will let you know

[rynard.coetzee]

Have you set the Max CDR Records Value under Service Parameters ,Cisco Database Layer Monitor ?